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Matthews Kia of Schenectady

(920 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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Andrew was responsive and helpful throughout the buying

Andrew was responsive and helpful throughout the buying process. He was candid on the time it would take - but still worked to get us in our car as quickly as possible. He and Kia Matthews were great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very great customer service and affordable Vehicles .

Very great customer service and affordable Vehicles .I love doing business with Kia MattChews I will always Recommend Kia choose to all my friends and family and thank you very much to the sales person and the manager thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Harold was friendly, kind and very helpful in finding a

Harold was friendly, kind and very helpful in finding a vehicle that suited my needs, for a price range that i was looking for, and all around was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was greeted promptly.

I was greeted promptly. All the staff were pleasant and professional. I got a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very easy to work with.

Very easy to work with. Happy to buy from them. I love my Kia k5 gt line

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Purchased my 2nd vehicle this year from this dealership.

Purchased my 2nd vehicle this year from this dealership. They would not give me a fair trade in value on my 2023 Mazda cx-50. They recommended I go with carvana's offer , which was 4 1/2 thousand more than theirs , so I did. I ended up still getting the ev6 lease from this dealership as you can't lease a Kia from carvana but , if I could have I would have. I do want to mention that my salesman Andrew Porter was fantastic . Ultimately his bosses are the ones who offered me such a low value and because of it, they now have one less used vehicle to seel and make profit on. Because of their encouragement to use carvana, I found out how easy the process of selling to carvana was and I will gladly go that route for all future vehicle sales.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent VIP experience, friendly, professional staff.

Excellent VIP experience, friendly, professional staff. Andre and the finance team go above and beyond to assist with purchase/finance options that best match your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Staff are very attentive, Andre was amazing to me and my

Staff are very attentive, Andre was amazing to me and my family he made sure everything ran smoothly and made sure I got the vehicle I wanted. I am so grateful for his service, he definitely a great salesman and his costumer service deserves to be recognized. You rock !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service Friendly professional and always

Great service Friendly professional and always available to answer any questions I liked that the process was always very quick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing all around from every one there especially my

Amazing all around from every one there especially my salesman woody. Great experience. Will recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.