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Matthews Kia of Schenectady

(920 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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Well to be honest I came to Mathew kia because they were

Well to be honest I came to Mathew kia because they were the cheapest I could find in a short notice and for what I needed. After talking with sales manager John over the phone and securing the 2019 kia sorento. It was alot of back and forth and confusion as I secured my own loan as I did befor. When I arrived at the dealership I was nervous to find that it was the old fuccillo dealer I delt with several months ago and gave a 2 star review. Come to find out all the same faces were still there as well. I ended up signing all paperwork quickly and was ready to leave when a screw snapped putting plates on. An hour later the piece was replaced at dealers expense and I was on my way home. When I arrived home I noticed the spare tire was missing my bad for not looking at dealer ship I contacted John and he said he would take care of it I was also delighted to learn the dealership had put 4 brand new tires on the car befor selling it to me. Thank you John for taking the time to follow up on everything with me and I look forward to seeing you soon.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We recently purchased a beautiful new 2023 Telluride at

We recently purchased a beautiful new 2023 Telluride at Matthews Kia. Woody worked out all the details promptly, and treated us professionally and personably, as did the finance dept. Will definitely come back to Matthews for our next Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We had a great experience at Matthew's Kia.

We had a great experience at Matthew's Kia. Everyone was very helpful and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Andrew was knowledgeable about all of the cars and

Andrew was knowledgeable about all of the cars and flexible In the whole process. A quick process overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Our salesman Woody was great.

Our salesman Woody was great. Made the price of of buying a car very easy. With his wealth of knowledge in the car business..i wouldn't hesitate to refer him to anyone. If you need a car..please make Matthew Kia your first stop!! You wont be dissapointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Woody made buying a new car as simple as possible and

Woody made buying a new car as simple as possible and helped me with all my questions. I'd recommend working with him and Matthews kia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mike was extremely helpful, friendly, honest and quick to

Mike was extremely helpful, friendly, honest and quick to respond through my entire buying experience. He was upfront and honest and went above and beyond with ensuring everything went as smoothly as possible. I am so happy that I choose Matthews Kia and look forward to having a lasting relationship with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We traveled an hour from our home because of their

We traveled an hour from our home because of their willingness to help us get into a new Hybrid car which were very hard to find.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Andrew was honest and helpful.

Andrew was honest and helpful. Everything was clearly explained and he made our car buying experience as easy and pleasant as he could. Everyone we encountered at the dealership was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I texted at about 12:30.

I texted at about 12:30. Had a few questions, including msrp on a Kia Nero Plugin. Prompt response,. All questions answer. Had an appointment set for 2:30. Low-pressure sales. Drove the new car away at 5:00.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.