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Matthews Kia of Schenectady

(920 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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I feel my salesperson was deceptive regarding features I...

I feel my salesperson was deceptive regarding features I requested. I requested AWD, was taken for a test drive, inquired about engaging AWD, only to be told that it is computer controlled. I then purchased the car believing it had AWD, only to have salesperson inform me it was FWD. I was paying for a feature I believed was included. It just felt deceptive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, quick and easy process! They redeemed...

Great service, quick and easy process! They redeemed themselves after a bad experience many years ago. This vehicle purchase was the easiest and most painless car buying experience I’ve had yet! I will absolutely recommend Fuccillo Kia of Schenectady!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

friendly and efficient. Nice to deal with. Woody was...

friendly and efficient. Nice to deal with. Woody was very helpful and friendly to work with. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Our salesperson Joe was very helpful . He helped to make...

Our salesperson Joe was very helpful . He helped to make the experience less painful than I experienced during previous car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I’m very please with everything, they are amazing, very...

I’m very please with everything, they are amazing, very respectful and very attentive on what you want, they go beyond to please you all the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience. Friendly atmosphere. Very helpful and...

Great experience. Friendly atmosphere. Very helpful and courteous staff. We love our 1st Sportage and leased a 2nd one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Michelle was super helpful! The process was extremely...

Michelle was super helpful! The process was extremely quick and pleasant! We didn't feel any pressure and they really worked with us. My daughter has a new lease with the monthly payment she told them she could afford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Incredible customer service, extremely professional. I...

Incredible customer service, extremely professional. I always feel taken care of at Fuccillo. Thank you to Fave and Andre

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Andre was very helpful and didn’t play any games. I...

Andre was very helpful and didn’t play any games. I appreciated his straight forward approach. The dealership was very efficient and got us the car we wanted despite the low inventory the industry is experiencing. Billy would be proud.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Vanie was efficient and worked hard to put us in our new...

Vanie was efficient and worked hard to put us in our new lease. Thanks Vanie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.