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Matthews Kia of Schenectady

(934 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(934 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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Michelle was super helpful! The process was extremely...

Michelle was super helpful! The process was extremely quick and pleasant! We didn't feel any pressure and they really worked with us. My daughter has a new lease with the monthly payment she told them she could afford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Incredible customer service, extremely professional. I...

Incredible customer service, extremely professional. I always feel taken care of at Fuccillo. Thank you to Fave and Andre

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Andre was very helpful and didn’t play any games. I...

Andre was very helpful and didn’t play any games. I appreciated his straight forward approach. The dealership was very efficient and got us the car we wanted despite the low inventory the industry is experiencing. Billy would be proud.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Vanie was efficient and worked hard to put us in our new...

Vanie was efficient and worked hard to put us in our new lease. Thanks Vanie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We were met by a very nice professional salesperson named...

We were met by a very nice professional salesperson named Harold Woody who showed us the car we were interested in. The whole process was easy. We would buy another car from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Michelle was great! The whole experience was a lot faster...

Michelle was great! The whole experience was a lot faster than I thought it was going to be, too. Everyone there was super friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Been going to this location for years And got my car new...

Been going to this location for years And got my car new here and then get the run around by the service professionals about damage there was nonexistent just so they can deny my claim was forced to repair the car at another dealership even though the car was under warranty due to our crack in the front bumper I have nothing to do with the actual part. I would never suggest that anybody go to the dealership as they were rude and unprofessional and thought it was funny to make fun of me and tell me that things could pass when clearly they would fail inspection. I was given a run around for over two months trying to get a covered under warranty and continually lied to about some guy who was going to come look at the car from a market warranty office.I would suggest you go to a different dealership I have never seen a dealership with a bunch of people who wasted your time and so rude.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Dave was awesome and did everything to get us a great...

Dave was awesome and did everything to get us a great deal. No pressure and a family feel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The representative (Woody) was very kind, professional,...

The representative (Woody) was very kind, professional, courteous and very attentive! Great service from him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was there for a recall notice, and ended up purchasing...

I was there for a recall notice, and ended up purchasing a new car,with a great deal on my trade-in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.