Matthews Kia of Schenectady

We were met by a very nice professional salesperson named Harold Woody who showed us the car we were interested in. The whole process was easy. We would buy another car from this dealership.

Michelle was great! The whole experience was a lot faster than I thought it was going to be, too. Everyone there was super friendly and helpful.

Been going to this location for years And got my car new here and then get the run around by the service professionals about damage there was nonexistent just so they can deny my claim was forced to repair the car at another dealership even though the car was under warranty due to our crack in the front bumper I have nothing to do with the actual part. I would never suggest that anybody go to the dealership as they were rude and unprofessional and thought it was funny to make fun of me and tell me that things could pass when clearly they would fail inspection. I was given a run around for over two months trying to get a covered under warranty and continually lied to about some guy who was going to come look at the car from a market warranty office.I would suggest you go to a different dealership I have never seen a dealership with a bunch of people who wasted your time and so rude.

Dave was awesome and did everything to get us a great deal. No pressure and a family feel

The representative (Woody) was very kind, professional, courteous and very attentive! Great service from him!

I was there for a recall notice, and ended up purchasing a new car,with a great deal on my trade-in

Helpful sales person, Andre Porter. Dealership was neat and everything was good. First time owning a Kia and so far I am impressed!

Joe Philistin and Kenny Lau were great. Would definitely recommend them to family and friends.

Andrew Porter is extremely helpful and will find you exactly what you need!! Highly recommend.

The salesman Andre was very pleasant, professional, and helpful. The Finance Manager (don’t remember his name) was also very nice to work with. The Sales Manager (I think his name was Harold or Howard) was a different story. He was rude, sarcastic, and condescending. We went to Fucillo with a particular price point in mind, and knew we were being aggressive. We negotiated a fair price, higher than what we wanted to pay, but we realized that we were getting more bells and whistles than we originally planned to. We were fine with that. We did not expect that our original price would be met, but that’s what negotiations are all about. When we were presented what turned out to be the final offer, I asked if my wife and I could have some privacy to discuss the offer. The sales manager said “Well I have been kicked out of a lot of places, but never my own showroom!”. Very unnecessary comment! I was ready to walk out and go to Destination Kia where maybe we couldn’t have gotten as good of a deal, but at least they are courteous. My wife talked me out of leaving. His rudeness really needs to be addressed!