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Matthews Kia of Schenectady

(932 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(932 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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I contacted them through Car Gurus and they responded...

I contacted them through Car Gurus and they responded right away. The dealership is a 4 hr drive for me so the deal needed to be done over the phone. They accepted my first offer on a 2019 Optima SXL without trying to squeeze me as many other dealers had done. Upon arrival they honored the deal and the financing was very straight forward without the dealership trying to tack on any other fees (dealer prep, car cleaning fees or any other such nonsense). Just tax and $120 in registration and title fees. I would DEFINITELY enthusiastically recommend Ficcillo to anyone looking for a headache free used car experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Super easy and quick transaction. The guys went out of...

Super easy and quick transaction. The guys went out of their way to make sure I walked away happy. Easiest car buying experience I’ve had. Always happy with Fuccillo Automotive's customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Super low pressure experience, the man who helped me was...

Super low pressure experience, the man who helped me was clearly there to help me find the car I wanted, not just sell me something

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I recommend purchasing or leasing a vehicle with Fuccillo...

I recommend purchasing or leasing a vehicle with Fuccillo Kia of Schenectady, Ny. Their staff are very professional and helped me with my whole process of buying my Kia Optima.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

it was fast and courteous and professional .. in and out...

it was fast and courteous and professional .. in and out in 3 hours .. they work with me for what I ask for . I would send other people there to buy a new or used vehicle' thank you again for your asst on this buy : )

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The promotion was a scam. Drove an hour and a half for...

The promotion was a scam. Drove an hour and a half for nothing. Will never recommend anyone to do business with any of the Fuccillo dealers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always a great experience at Fuccillo KIA. Highly...

Always a great experience at Fuccillo KIA. Highly recommend leasing or purchasing your next vehicle there. Left with the car I wanted at a great price!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

the experience at Fuccillo Kia was wonderful. My...

the experience at Fuccillo Kia was wonderful. My salesperson, Matt, made my whole experience from the test drive through the purchase, a pleasure. I couldn't find my lien release for my trade-in & he magically went online and found it. In addition, my insurance company was closed on Saturday by the time we were finishing up my paperwork - and he took care of that also. It saved me having to come back at a later date, which was huge as I live 90 miles away! I would absolutely recommend both Matt & the Fuscillo Kia to anyone who needs to purchase a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Did my research online and knew what I wanted. Came into...

Did my research online and knew what I wanted. Came into the dealership with an appointment and was immediately served. My car was ready for a test drive and I left the dealership in around two hours with my new ride. Very pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I worked with Matt C. at the dealership and he made the...

I worked with Matt C. at the dealership and he made the process so easy and went above and beyond to make sure I got the car I wanted. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.