Reviews
Kenny in service makes Fuccillo! He was very helpful. He...
Kenny in service makes Fuccillo! He was very helpful. He was great at calling us and returning phone calls. Thanks so much for making a frustrating car issue turn out to be a great ending. Would definitely bring my car here again if needed.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com
Very well managed. People were knowledgeable, friendly,...
Very well managed. People were knowledgeable, friendly, courteous and competent. They are up to date with their computer skills. Making appointments for service are easy and done well
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Ed Dupuis, edd@fuccillo.com
Very accommodating & helpful :)
I came in to see if I could get an oil change and other services, as recommended. They were very helpful and got me right in, explained what needed to be completed, had the work completed and sanitized my car afterwards. I would recommend the service dept. at this location for sure :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for your wonderful review of Fuccillo Kia of Schenectady and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Ed Dupuis, edd@fuccillo.com
Great customer service every single time I go in to the...
Great customer service every single time I go in to the dealership I’m not I’m pleased with the service as usual wonderful people thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Ed Dupuis, edd@fuccillo.com
excellent customer service
excellent customer service, clean enviroment and all COVID guidlines adhered to. Prompt and courteous service upon check in for service. This dealership goes the extra mile in provideing courteous, efficient service. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Ed Dupuis, edd@fuccillo.com
Absolutely amazing! Everyone I worked with was super nice...
Absolutely amazing! Everyone I worked with was super nice and helpful. Never pushed for anything outside of my budget and made sure I got exactly what I was looking for. Great first car purchase experience!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com
Called spur of moment for an oil change. Told me to come...
Called spur of moment for an oil change. Told me to come right down. They fit me in. I was in and out under 40 Minutes.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fuccillo Kia of Schenectady, we value our customers and we look forward to seeing you on your next visit. Sincerely, Ed Dupuis, edd@fuccillo.com
Great experience
The staff was friendly, I had a particularly great experience with Will. He gave me quick, straight forward pricing, and made the whole purchase quick and easy. Couldn't recommend him more highly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com
Replacement Parts
AFter paying for and ordering replacement parts, scheduling the visit all went well. CJ was very attentive and helpful. I was glad I could pay for parts over the phone with a credit card.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the awesome feedback! You're right, CJ is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Ed Dupuis, edd@fuccillo.com
Thank you Kenny for helping this out-of-towner!
A shout out to Kenny Morrison and the Fuccillo Kia team. While driving up from NC to visit my mother road debris damaged my air conditioner condenser. I had my sister call ahead to schedule an appointment upon my arrival in NY. The problem was promptly diagnosed and the part number provided for my NC dealership since I had to return home the next day. Wish I could have stayed to get it fixed in NY because the labor rate at Fuccillo was $24 less per hour than my NC dealership. All the best to the Fuccillo folks. Good people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback, Heidi. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Ed Dupuis, edd@fuccillo.com