Reviews
Painless and quick!!
I have to compliment Billy Fucillo - he knows how to sell cars, and sell them with respect, candor and an aptitude that you cant find just anywhere. Billy P was great, as was Brett, and the service department has one goal in mind other than making money for BF - great customer service. I will definitely return to Fucillo Kia...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! Thank you so much for the awesome review! Your experience is what we strive for here at Fuccillo Kia. Thank you so much for taking the time and please let us know how we can continue to serve you in the future! Krystin Strand Customer Relations Manager (518) 363-7640
A large reason I chose to buy another Kia from this...
A large reason I chose to buy another Kia from this dealership was due to the service department. They have always been professional, courteous, and considerate of my time as well as willing to take time to explain the work involved in maintaining my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Ed Dupuis, edd@fuccillo.com
Excellent service! Fast, professional & friendly!...
Excellent service! Fast, professional & friendly! Initially I chose to lease with Fuccillo Kia for the car & the price. Now I'll be leasing all my cars with you for the excellent experience ie cars, price, excellent sales personnel & excellent shop personnel. I couldn't be more impressed!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Ed Dupuis, edd@fuccillo.com
very good service
had a maintaince visit at 10:30 am on tues. april 28th and got there at 10:20 and they took in my car and did a check on all normal parts and an oil and filter change and filled the washer fluid and disinfected my vehicle and I was out of there at 10:55.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Ed Dupuis, edd@fuccillo.com
The inspection process was fast and efficient in spite of...
The inspection process was fast and efficient in spite of the current situation with the coronavirus. Everyone was helpful and friendly. A+ to everyone who was involved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Ed Dupuis, edd@fuccillo.com
great experience
Billy P was a great help and was there to answer any questions I had. He very informative and helpful.Great person to work with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Ed Dupuis, edd@fuccillo.com
Very happy with my experience leasing my 2020 Sorrento....
Very happy with my experience leasing my 2020 Sorrento. Process with COVID 19 pandemic was very professional and I felt they took every safety precaution.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review, Tracy. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Kind regards, Ed Dupuis, edd@fuccillo.com
I have purchased 3 new cars from this dealership, I am...
I have purchased 3 new cars from this dealership, I am very happy with the dealer , the Kia car and the people at the dealership. Just keep up the huge work you do
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, Ed Dupuis, edd@fuccillo.com
Fast and Easy
Edward Dupuis was Great! I love my new Kia! Called up and they had everything I needed Edward was helpful on the phone and Financing was easy! When I arrived they had everything ready I filled out some papers and was good to go!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Edward and the rest of the Fuccillo Kia of Schenectady team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Regards, Ed Dupuis, edd@fuccillo.com
Wonderful
Very professional and they even gave me new gloves and pen to sigh paperwork. I was the only one allowed in the dealership which was nice. The car was ready as promised and I was there less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave a great review! I am so glad we were able to provide a first-class buying experience. We are living in a crazy world right now and we are so happy to help keep you safe and happy during your purchase process! Krystin Strand Customer Relations Manager (518) 363-7640