Reviews
Great job
Got at the dealership 8:30am Sunday morning, told sales person what car I wanted, and was able drive it home by 11:00am. It just doesn't get better than that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great review and congratulations on your new vehicle! I'm pleased to hear our team could provide you with an efficient car buying experience. Please let us know when we can assist you again. Happy driving! Sincerely, Ed Dupuis, edd@fuccillo.com
Very Good
Because our salesman William was very good at understanding our need and making sure they were met.The whole team went above and beyond to meet our expectations and the price point we wanted to be at for our new Kia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking a moment to share your feedback with us. We are happy to hear William and our team could go above and beyond to provide you with a 5-star experience. Please let us know if we can assist you with anything else. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com
Overall everyone was polite and courteous.
This is the fifth kia i have either bought or leased from this dealership. Overall the service I receive from them keeps me going back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Ed Dupuis, edd@fuccillo.com
Best and fastest still experience I ever had
Vaidwattie Singh is the best Sales Woman I’ve met! She was friendly, courteous and very knowledgeable, made me feel at home. I love my car! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com
Quick service
I was told it would take about 20 minutes to complete the recall on my car, and that is about how long I was there. My 2 year old enjoyed checking out the books in the lounge, and running around the building - so I was thankful it really was as quick as they stated it would be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your marvelous review. I am pleased to hear our team could provide you with a quick and efficient service experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Ed Dupuis, edd@fuccillo.com
Always good with Woody !
He makes getting a new lease very smooth Always personable when he sees you back . He never disappoints! We already told him when he leaves fucillo We do to . No one can do what he does. He’s priceless and your best asset.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We are thrilled to hear about your 5-star experience with Woody. Please let us know when we can assist you again! Sincerely, Ed Dupuis, edd@fuccillo.com
Service
The service I received was excellent, friendly, and quick. Done within an hour and they graciously accepted the offer I received in the mail for a complimentary first oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Ed Dupuis, edd@fuccillo.com
Awesome customer service!
Michael Costello was so helpful with me getting my first car and so nice. He went out of his way (which he didnt need to do) by meeting me to make sure I properly got my license plates on. In the future for another car I hope to have great experience like he gave.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the awesome review Kristina! Krystin Strand Customer Relations Manager (518) 847-0800
it was outstanding
I must say that in all my years of buying cars from your dealer ship, Mike Costello was one of the greatest salesmen that I have ever had the pleasure of dealing with. Mike has a great personality, he was friendly and easy to talk to. He was up front and honest every step of the way. When I called Mike to look into buying a new vehicle I told him what I was looking for and the price range I wanted, he looked into it and did his homework, with in a hour he called me back with a few vehicles that were on the lot. Mike went above and beyond what a salesmen would do. I highly recommend Mike to all my friends and co-workers. I couldn't ask for a better person to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Ed Dupuis, edd@fuccillo.com
I'm not satisfied
, I didn't have time for the driving test that is why dealt with you by phone thinking that you are a serious company, the car doesn't the backup camera as you mentioned.it is not serious from you
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Ed Dupuis, edd@fuccillo.com