Matthews Kia of Schenectady

I want to extend a big appreciate to Andrew Porter, who was my sales representative. This gentleman went up and beyond what I could have imagine to make my transition in leasing another vehicle from KIA; he is friendly, courteous, patient and KIA is very fortunate to have him represent their business. I am so happy and pleased in my new 202 KIA sportage.......a blessed thank you to you again Andrew!

Had a wonderful experience getting my new Kia Forte (had a Forte Five previously). It looks great (black and shining ); good "bells and whistles". Love it, thanks!

Staff is friendly. Explained everything that was going to be done. I was in and out within a hour. Waiting room is clean and stick with water, coffee and snack.

My wife and I worked with Will, and he was fantastic. He took time to listen to what we needed and made it work for our budget. We were able to get the perfect vehicle at the perfect price. Thanks everyone, especially Will!

I have not been happier with a dealership ever. Fucillo goes above and beyond to make every interaction whether it is sales or service to meet and exceed all expectations! The level of customer service is by far the best. Congratulations on your daily success.

I was looking to test drive a Kia, but between the great service and the great deal, I decided to buy. Definitely will recommend Fuccillo Kia to others.

I have purchased 3 Kias all from Fuccillo Kia of Schenectady. This was the best experience I had there. They got me the car I wanted. They didn't ding me on my trade-in value and gave me all the rebates and incentives I was entitled to. I love my car and I enjoyed the car buying experience. Matt was professional, friendly, helpful, and answered all of my questions. Hopefully he's still there when I'm in the market for my next Kia!

Andrew Porter was excellent in understanding what I wanted to test drive. He answered all of my questions once I purchased the car even after 3 1/2 hours. He was patient and very knowledgeable.

Great customer service. Finance manger was extremely patient and helpful. My salesman made sure I was satisfied.I would definitely recommend this car dealership to friends and family.

MADE APPOINTMENT FOR REPAIR WORK. I GOT THERE ON TIME. TOOK HOURS TO GET MY CAR IN AND FIXED. FAR LONGER THAN PROMISED. THEN I PAY THE BILL AND DRIVE OFF. THE NEXT DAY I GET A CALL THAT THEY DIDN'T BILL BE CORRECTLY AND THAT I OWE THEM ANOTHER $50. NOT ONLY IS SUCH BEHAVIOR OUTRAGEOUS AND PROBABLY A SCAM RUN BY FUCCILLO BUT FRANKLY, THEY OWED ME FOR WASTING MY TIME. SO I IGNORED IT. THEY CONTINUED TO MAIL BILLS AND THEN TURNED IT OVER TO A COLLECTION AGENCY. I PAID IT RECENTLY BECAUSE THE ADDITIONAL PAYMENT WAS SO SMALL IT WASN'T WORTH HIRING AN ATTORNEY BUT I PLAN TO SPEAK WITH MY ATTORNEY TO SEE IF I HAVE ANY OPTIONS. THE MAINTENANCE AND REPAIR WERE FINE BUT THE BILLING WAS JUST PLAIN NEGLIGENT. IF I WAS FUCCILLO I WOULD HAVE ABSORBED THAT EXTRA CHARGE. THEY HAVE LOST A CUSTOMER WHO BOUGHT A CAR FROM THEM AND HAD A FAIR AMOUNT OF WORK DONE THERE AS WELL. WAS THAT $50 REALLY WORTH IT?