Reviews
First time buyer
Our kids are 8 & 6, he went out of his way to go to McDonalds & buy the kids ice cream cones for being so patient!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We are happy to hear about your fantastic experience with Fuccillo Kia of Schenectady. Let us know when we can assist you again! Sincerely, Ed Dupuis, edd@fuccillo.com
Awesome
Very friendly people, helpful and knowledgeable. Very helpful with financing. I would recommend dealership to anyone looking for a good quality preowned vehicle. Good selection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Ed Dupuis, edd@fuccillo.com
Great dealership and sales team
This was my 3rd lease with this dealer and I would definitely continue doing business with them! The sales people that I worked with (woody & Emily) were very nice and helpful. I never felt pressured once
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Ed Dupuis, edd@fuccillo.com
Woody was fantastic - Above and Beyond
Woody was our Salesperson twice. He helped in the purchase of my first "Soul" and he was also helpful in the upgrade to my new 2020 "Kia Soul". His personal customer service is unbelievable. He was very busy that day but did not neglect us and was always in the background making sure all was going as should be. I wouldn't want another other salesperson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and congratulations on your new 2020 Kia Soul! Woody is an important member of our team and we're happy to hear he could provide you with a terrific car buying experience. We hope to see you again soon! Sincerely, Ed Dupuis, edd@fuccillo.com
Great Service
The team at Fuccillo has helpful and focused on helping me get through the project in an efficient and highly effective manner. Great people with great ideas!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Ed Dupuis, edd@fuccillo.com
very painless
This is the second auto I purchased from Fuccillo and both times I was treated to friendly service and cheerful personnel. . I recommend to all my friends how nice it is to do biz with you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Ed Dupuis, edd@fuccillo.com
Always well taken care of
Pulled in with my Sorrento and head into service and greeted. Exchanged keys and info and waited. In a decent time frame, tires rotated, oil changed and fluids topped and car computer updated. My car was not purchased from Fuccillo this time around rather Destination and they could not fit me in. I had to hear technicians were down and even though my service reminder was never set and I was over a lot for my oil change, they could still not fit me in. I was told go to a Jiffy Lube! I immediately called Fuccillo because for the past 3 years with my first Sorrento, they never let me down and sure enough they still have not! Love it-thank you for fitting us in so my family and I could travel the next day on vacation with my mind at ease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking a moment to share your feedback with us. I am pleased to hear our team could provide you with a friendly and efficient service experience. Thank you for choosing Fuccillo Kia and we look forward to working with you again. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com
Good experience
Fast and professional service by your staff. Very courteous and thorough. All of my questions and concerns were addressed. The waiting area is very clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Ed Dupuis, edd@fuccillo.com
Leasing a Kia Optima
very friendly service, this is my 4th kia and customer service gets better and better. Ed D and Woody rock! very professional and helpful, always there when I need them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the awesome feedback! We are happy to hear about your positive experience with our team. Please let us know when we can assist you again. Happy driving! Sincerely, Ed Dupuis, edd@fuccillo.com
No pressure
Having purchased four vehicles in past years from Fuccillo dealerships I knew we wouldn't be pressured into something we weren't comfortable with. The saleslady that helped us was very pleasant and knowledgeable and helped keep us with a payment we could afford. My wife and I felt comfortable through the experience and I'm sure you will see us again for future purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us this great review. We are pleased to hear about your 5-star experience with Fuccillo Kia! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Ed Dupuis, edd@fuccillo.com