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Matthews Hyundai of Schenectady

(3,499 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2023 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award
New (518) 631-4867 (518) 631-4867
Used (518) 631-4962 (518) 631-4962
Service (518) 631-4968 (518) 631-4968

Reviews

(3,499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Hyundai of Schenectady from DealerRater.

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Excellent Service

At my 30,000 mile service brakes were recommended. Bob stressed it was my decision and I didn't feel pressured. He explained my options and I was very satisfied with the reason to get the new brakes. He was very pleasant and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good job

My 2013 SantaFe Sport needed a new engine at 75k. Warranty covered replacement but locating the engine took time. Five weeks later we're back in the road. They also located a loaner after a week so the inconvenience was kept to minimal levels.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good Deal

I came in looking for a used Accent but didn't find one there. The next day, a sales manager called me to say that maybe they could get me into a new car within my budget. They did, and now I am very happy with my brand new Accent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

My entire experience was great, the sales person that was assisting me made everything easy and explained everything to me in detail and step by step.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tie rod fun

Everything was great except that I have had my car only alliance twice and that was at fucillo both times my wheel was not centered. I had a family emergency and still have not been able to return unfortunately due to now taking care of my father.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My Family...

Well the day started out cold and I decided to take my car for a check up at Hyundai. I did not plan to buy a car that day but I saw so many nice cars, suv's, trucks, etc. that I decided to take a look. I went outside and met one of the representatives, George. He was easy to talk to, friendly and very nice. He explained the differences between the vehicles and the pricing ranges. He took his time explaining everything to me...which brought me to my decision to purchase a new car. I want to point out that I met several of the other employees and they were absolutely great!! You have an amazing crew and I honestly felt that if I worked in a place like yours I would definitely fit in because it was like being with family. George, Luis, Nick, Jermaine, and many others definitely get a HUGE KUDO from me and my family. Thank you for your great service, dedication and friendliness...it really meant a lot to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Staff were reliable and accommodating

Service was quick and Mr. Anderson made sure the services I needed for my car was done in a timely manner. I was also able to avail of the additional services for the upholstery and tires included in my lease during this visit thanks to Luis Garcia and Mr. Jeff Nadim

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Wow! The Rumors Are TRUE!

....what an awesome experience! Initially, I was rejected for a Lease at Fuccillo. I was discouraged and continued to shop around. The General Manager Daniel calls me out of the blue with awesome news for me to purchase. I was apprehensive, due to my credit. Thought it was a “sales tactic”. Instead, they had actually taken my information and formulated an awesome, affordable and favorable deal for me. On a brand new vehicle! Daniel, Jeff and Paul were world class! Highly recommended! They’ll get my business again and again. To all customers, keep an open mind, be honest with your financial preferences and limitations. They’ll help you get a great car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good everyone did a good Jo’s I would come back

Everyone did a good job. We’re very nice and helpful. They did not make you wait to long. They let you know if there was a delay

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good experience

Service was fast tech did a good job definitely going back there for service on my car prices are a bit high but overall good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review! We are so happy you had a good experience with our Service Team!