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Matthews Hyundai of Schenectady

(3,488 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2023 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award
New (518) 631-4867 (518) 631-4867
Used (518) 631-4962 (518) 631-4962
Service (518) 631-4968 (518) 631-4968

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Hyundai of Schenectady from DealerRater.

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Oil change and state inspection

Service completed while waiting in comfortable area - tv, coffe, popcorn available. Friendly and competent advisor handled visit and explained everything done, which was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We are so happy you had such a pleasant visit with us and that we were able to get you in and out quick and efficiently.

got my inspection and oil change very quickly

your service desk people were very courteous. i especially like gerard he has been very helpful for the past two times i have been there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We are so happy you had such a great experience with Gerard and our Service team.

15K Service

Appointment was on time and everything completed quickly and well. Very satisfied with all the service I have received and will continue to service my car at Fuccillo's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star rating! We are pleased to hear that you had such a great service experience here. We look forward to serving you throughout your vehicle ownership!

Love My Car

Friendly people and large inventory. The showroom needs a complete overhaul. It’s dirty, ugly and old. There’s no parking for customers. My sales person, Don Grounds was great. If it wasn’t for him I probably would not have stayed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback - we truly appreciate your honesty. I am so happy Don was able to provide you such a pleasant experience. Congratulations on your purchase! Best, William Granata, General Manager, 518-382-0274

Pleased

I was very pleased with the service and the way Mr. Robert Anderson was so informative with details of my car. Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star rating! We are so happy you had such a pleasant service visit with Bob!

Corrected recall issue and oil change.

Polite and served in a timely manner. Would recommend & bring car back for service. Can't remember the name of the man who helped me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star rating and recommendation! We are so happy you had such a pleasant experience with our service team and look forward to serving you for your future service visits.

Fast and easy to work with.

I wanted a brand new car and they worked with what i wanted in a quick and professional manner. 10/10 Would come back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review! I am so happy Luis and our team were able to help you get into your new vehicle quickly and efficiently. Congratulations and enjoy! Best, William Granata, General Manager, 518-382-0274

Good Sales Experience

Derek did an excellent job being available for questions while keeping the process low pressure. I took a month to decide and at no time did I feel pressured. In addition all members of the staff at Fuccillo Hyundai were friendly and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review!! I am so happy Derek was such a pleasure to work with. We never want our customers to feel pressured at all. Congratulations on your purchase! Best, William Granata, General Manager, 518-382-0274

Great job and very helpful Mr. Vaske Zhaka

I am really lucky to meet with Mr. Vaske Zhaka in Fuccillo Hyundai Lincoln of Schenectady. He is really helpful for anything about the deal of the car. He has very good personality and good manner for all kind of questions. He helps from the deal to finance process, and all necessary important functions of the car in details. Even, he helps me to find the best economical insurance with full coverage. Vaske is really great guy and ready to help people for anything about the car sale. I would like to Thank him for all his help..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review! I am so happy Vaske provided you such an enjoyable experience at our dealership. Congratulations! Best, William Granata, General Manager, 518-382-0274

Amazing

I had an extremely pleasurable experience buying a car that not only suited my budget as a single mom but also suited my needs with 3 kids. I would highly recommend this dealership and Timmy, he really goes above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That you for this excellent feedback, we really appreciate it! I am so happy Tim provided you with such a pleasant experience and we were able to find a vehicle that fit your needs and budget. Congratulations! Best, William Granata, General Manager, 518-382-0274