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Matthews Hyundai of Schenectady

(3,485 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2023 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award
New (518) 631-4867 (518) 631-4867
Used (518) 631-4962 (518) 631-4962
Service (518) 631-4968 (518) 631-4968

Reviews

(3,485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Hyundai of Schenectady from DealerRater.

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Great because of the sales person Tim.

I've been buying cars for 45 years. Our sales person made all of the difference. It was the best car buying experience I have had. Thanks, Tim - You have a great way with people!!! Ed and Abby Blake

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wow, we are so happy Tim and our team were able to make this a top notch experience for you! Congratulations on your new purchase, enjoy! Best, William Granata, General Manager, 518-382-0274

Great Experience

This is my 2nd Lincoln MKC purchase from Fuccillo Hyundai Lincoln of Schenectady. Both times the experience has been great. I will never go anywhere else!!!! Thanks Paul

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty more than you know! Congratulations on your new MKC - we look forward to working with you in years to come! Best, William Granata, General Manager, 518-382-0274

Pleasant experience

Couldn’t have asked for a better experience purchasing a car, Richard was polite, knowledgeable and professional from start to finish. I would encourage anyone looking for a new Hyundai to check out Fuccillo Hyundai and ask for Richard.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to provide us with your feedback! I am so happy Richard and our team were able to make your car buying experience so great. Congratulations on your purchase! Best, William Granata, General Manager, 518-382-0274

Friendly service manager

Friendly and attentive employees. The only negative was the fact that I had an appointment for an oil change and tire rotation. I was given a delivery time of an hour and a half later. It did not take that long, but because I was given that time frame I rearranged my schedule and ultimately did not need to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review - we are so happy we were able to complete your service in a timely manner. We strive to always save our customers time during their visits.

Bought a new car

Louis and Natasja has done a fabulous job amd got me into my first BRAND NEW car! They told me everything I needed to know and were very patient and willing to work with me. I fully enjoyed my experience here and I will tell everyone about how amazing they both were. Overall this is the best place I’ve been too and I’m so beyond happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your feedback, I am so happy Louis and Natasja were able to help you get into your brand new vehicle and answer all of your questions. Congratulations! Best, William Granata, General Manager, 518-382-0274

Excellent service!

Fuccillo Hyundai was a pleasurable experience from start to finish! Our salesman, Paul, was patient, experienced and not pushy. We will most certainly be back when it’s time for a new vehicle. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review, we are so happy you are confident in your decision to choose as your dealership. I am so happy Paul and our team were able to help you get into your new vehicle with ease! Congratulations! Best, William Granata, General Manager, 518-382-0274

Leasing car

Awesome to work with, dealership is fast and knows their stuff, and don’t push you into buying something you don’t want. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

I am so happy we were able to get you in and out with your new vehicle. Thank you for sharing your feedback! Congratulations! Best, William Granata, General Manager, 518-382-0274

A god send :)

I was stressed when I went in, I was just t-boned in my Santa Fe, By the time I left I was so happy with my new one and thank everything to Paul Fiorillo. Great person the deal with. You will see when you stop by. Debbie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review! I am so happy you are okay and that Paul and our team were able to get you into a new vehicle quick and easy. Best, William Granata, General Manager, 518-382-0274

Fast courteous service fair price

Got 4 new Michelin for slightly less money than dickunt stores, gave me a discount equal to the cost of the alignment. Washed the car as well. Always fast courteous service made me feel like they valued my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We are so happy you had such a pleasant experience with our Service Department. We truly value your business. We look forward to seeing you again!

It was great. They went above and beyond.

They had my car for about a month waiting for a part on back order. They gave me a loaner and called me every week, sometimes twice a week to keep me informed of what was going on. Matt and Bob were the 2 I dealt with and they were just wonderful. This is my second car I have bought from there and have never had a problem with their service dept. I will be buying my 3rd car from there also. Great people, great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future!