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Steele South Loop Hyundai

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (218 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Service

Armando provided excellent service! He answered all my questions and make sure to get all the issues taken care. I will be back again .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words for our staff, we appreciate it!

Five star Service Advisor

Armando was a great service advisor. He was aware of my end goal and considerate of my time and questions. If you need your car serviced he is definitely the person you should see.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words for our staff, we appreciate it!

Customer Service with Craig ...Awesome 👌

I purchased my vehicle from this dealership...had services done there also...never a problem ...but why was it necessary to go go through my glove box today...Not Happy !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, Thank you for bringing this to my attention. I apologize for what you have experienced during your service visit. I would like an opportunity to fix this and to earn your business, please contact me at jvaldez@southloophyundai.com. I look forward to speaking with you. Jesse Valdez General Manager

Getting oil change

The guy at the front was so rude to me. He didn’t explain something to my understanding and instead of him helping me understand he tells me that I can go elsewhere for service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for bringing this to my attention. I apologize for what you have experienced with our staff. I would like an opportunity to fix this and to earn your business, please contact me at jvaldez@southloophyundai.com. I look forward to speaking with you. Jesse Valdez General Manager

Great service

They always do a good job and take care of me and my car. I really appreciate Armando and the customer service he provides me every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Happy customer

Great customer service and turnaround time for car service. I’ve interacted with Service Advisors Javier Sandoval and Andrew Sifuentes and I am impressed with their professionalism and friendly attitude. I’d highly recommend South Loop Hyundai car service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

Mrs Sanders

Javier Sandoval was very knowledgeable., explained the problem with my car in detail. He has excellent customer service and goes over and beyond to make sure you are satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words for our staff, we appreciate it!

Great Service as Always

I bought my car here and I get it services here. I appreciate the helpful advice and recommendations the service agents provide. My service agent Andrew was great today like before. Thank you Andrew

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Great Dealership

I’ve been coming to this dealership for a couple of years (I even bypass a closer dealership to come to this one). The place is always clean and the customer service is wonderful. Craig is always so polite and makes sure everything is taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your kind words!! We’re glad to hear that we could provide you with a great experience!

Excellent service this morning

Great service, clean facility and good social distancing practices. Craig is the best service advisor. I would recommend scheduling service with him whenever you need repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!