Reviews
Write a reviewSatisfied
Excellent service all around. People are very professional. They listen to you and provide answers to your issues. Stevi is very knowledgeable and a great service advisor to have.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!
Excellent dealership
South Loop Hyundai is a really good place to buy or get service for your car. Quality service can be found many places, but their professional and friendly staff make all the difference.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for being our customer, we appreciate your kind words!
Car Fix
Very disappointed with the service and price. You would think a battery would cost less then $200.00. I was totally surprised with the reason. Not good.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback about your service visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jesse Valdez General Manager jvaldez@southloophyundai.com
South Loop Hyundai service
Daniel Boyd was very thorough and helpful. The car was ready when promised. They arranged for a ride home when I dropped off car. very nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for Daniel, we appreciate it! We thank you for your business and look forward to your next visit!
My encounter was a wonderful experience
I had a wonderful experience with Sam I was told he is the best and he is , the time he take to show us everything was wonderful.thanks again Sam.👍
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Wesley! Thanks for the review and kind words for Sam.
Oil change
Took too long .. I had a good guy check me in but the cashier/ appt person and phone operator aren’t friendly and seem miserably overwhelmed or confused
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
Samer is great. If you are buying a car, ask for him. Spent less than one hour total at dealership and finalized transaction by phone/text. Transparent pricing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trunk latch repair
Great experience with my service representative expected me and was very knowledgeable about my issue and very pleasant to talk to. Overall the customer service was excellent. Expect to see me again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Stanley for your kind words! We thank you for your business and look forward to your next visit!
ONLY place I take my Hyundai.
Welcomed as soon as I walked in by the Servixe Manager, Craig Murrell. He quickly got me checked in and updated me on how soon I'd be done and quickly checked out. I Truly Appreciated his politeness and professionalism. Looking forward to my next dealings with S Loop when I get my next vehicle and/or service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Shelly for your kind words about Craig! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!
Professor
Very positive experience with Dillion, who was my service speciaist. I had to get a new remote lock for my 2009 Sonata. They discovered that my car had a recall that I was didnt even know about. So, it took them about an 1 and half hour. They programmed the new remote and fixed the recall problem. They washed and vacuum out my car . From check-in to cashier, I was treated like a Queen, so I left with a smile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jan, we are thrilled to hear that Dillion and our service department did a fantastic job for you! We appreciate your business!