Reviews
Write a reviewTucson
Craig is excellent . In person and over the phone .he was courteous to my wife who brought the car tithe dealership thank you very very Craig
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
Recall/routine maintenance visit
My experience today was really a great one. Mark made sure I was taken care of, from the actual service of my vehicle to making sure I had a complementary, hassl-free Lyft ride to the dealership. He frequently communicated status updates to me, and my vehicle was all fixed up and washed within hours. It was a really wonderful experience, and I will definitely be back in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, AV for your kind words for Mark! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
My review
A. Pena was my advisor he has very good customer service skills. A very nice and friendly person that really take care of business. I always use Sterling McCall South Loop Hyundai for my repairs and service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Mary, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Manager
Very attentive. Fast service. Polite staff. Cared about customer experience. I appreciated getting in and out so quickly. Liked having access to free internet to work while waiting.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Very good fast service
Great costumer service, efficient and quick response I got my service in the same day and all lasted 3 hours. Very helpful and up to date.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Oil change
Craig was great- the facility was well prepared for social distancing. They were very professional and provided very informative information. It was our first experience and very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for Craig! We are thrilled that you had a pleasant first experience with us!
Great customer service and repair
A. Pena was my service advisor and he was wonderful. Explained what needed to be done today and what could wait for next visit. I took LYFT to nearby shopping and he called to check if I needed a LYFT for return to dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for A. Pena! We are thrilled that he provided you with a wonderful service visit. We look forward to your business with us again!
Service
I came for car service. Everything was excellent; from making the appointment to greeting me when I arrived at dealership and leaving and timing for service was good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
Excellent Customer Service
I have an excellent experience, the representative Armando provided top notch customer service. He called me to let me know what repairs where needed on my car and didn't pressure me when I declined some of them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Dee for your kind words for Armando! We are thrilled that he provided you with an excellent service visit. We look forward to your business with us again!
Years
Been coming to south loop Hyundai for years to get my sonata serviced Armando and Craig are the best service advisors the only 2 i set an appointment with
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Marissa for your kind words for Armando and Craig and our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!