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Steele South Loop Hyundai

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (218 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service.

Excellent service by Dillon, he called and explained needs and cost. Was present when I had questions. Courtesy ride helped with good drivers. My car was very clean at pickup. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Lynn, for your kind words about Dillon! We are very happy to hear that we were able to provide you with an enjoyable experience!

Armando is the best

Service advisor Armando Pena is the best. He'll take good care of you and your vehicle. Lyft service to and from the dealership helps to maximize my work hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words for our staff, we appreciate it!

2022 Hyundai Tucson Hybrid Service

Stephen Counterman performed flawlessly as my Service Advisor! He’s thorough, sincere and always gets it right the first time. I bought my Tucson new from this dealer and am 100% satisfied with the service department in general. Be sure to check the service specials before going. Ask for Stephen, you’ll be glad you did. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Scott, for your kind words about Stephen! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

Honest

Genuine, friendly, and transparent service. They were not perfect but kept you posted the whole time. Also made the wait comfortable to experience. I will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

Top tier service

I was a smidge late due to traffic and I was still seen by the service department. The service advisor, Craig was well mannered, respectful and attentive. Definitely will be taking my car back as long as Craig is there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Kat, for your kind words about Craig! We are very happy to hear that we were able to provide you with an enjoyable experience!

Awesome Service

Wonderful service! Very friendly staff - Stephen took excellent care of me and the ride to and from work was quickly done via Lyft. Highly recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Michelle! We are thrilled that Stephen and our team provided you with the best experience!

Prompt service

I want to thank Craig and Stephen for going out there way to make sure I was out on time. The waiting areas were good and spaced out. But a special shout to the 2 mentioned above.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, AJ, for your kind words about Craig and Stephen! We are very happy to hear that we were able to provide you with an enjoyable experience!

On recent visit Good Service, Friendly Staff

You'all done did good. Thank you kindly for my oil change, and quick service. Yeehaw! "On the road again!!!" Thank the two yutes for the help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Don, for your kind words! We thank you for your business and look forward to your next visit!

2022 Tucson

Buying experience was great. Victoria was my salesperson and she was excellent. She even bought me lunch. Go to Sterling McCall and ask for Victoria!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Lisa, for your kind words about Victoria! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

Bought a new 2022 Tucson Hybrid

The staff were ALL excellent. Everyone was courteous, patient and answered all my questions directly and honestly. This was the most pleasant experience I’ve ever had buying a new car. Thanks to everyone for your kindness and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Scott, for your kind words for our staff! We thank you for your business and look forward to your next visit!