Reviews
Great overall experience!
stopped on a whim and left with a new Jeep. Wade was a great salesman and everyone made the process smooth and easy. great job!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for your positive review! It's good to know that Wade provided you with great service. We value your business and look forward to working with you again. Enjoy your new Jeep!
Great service with outstanding people😎
While have my 2018 Wrangler serviced for the first time I asked about the difficult of removing the rear window to lower my top completely. They said that it needed a complete new top and windows and that they would be covered by warranty. They ordered the parts and had them in two days, called to let me know they were there and worked around my schedule for the installation. The service was outstanding and all the people I dealt with were super friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing! If you ever need anything else in the future, know that we are here for you!
Made to feel "I count"
Overall good experience and I have and will continue to recommend this dealership. Holly was very knowledgeable about the jeep I was interested in and Ryan was very helpful in service department making sure I was satisfied with service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing! We hope you will come back and see us again!
Service
Brandi, our Service writer was great, van was fixed with no issues. Thanks I have nothing more to say but it would not let me end this.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a positive review and rating! We are happy to know that Brandi your service writer was great and that your van was fixed with no issues. We appreciate your feedback and we hope to see you again in the near future!
Service
Great service and personnel. Ryan was prompt and friendly. Addressed all my concerns. The tech staff was also friendly. Truck was completed when promised. Will definitely go back for my needs on my Ram.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Alfred, Thanks for letting us know that Ryan gave you great service, and we'll be sure to let him know about your feedback. We appreciate your rating, and please reach out if we can help you with anything else.
Great service.
Always friendly, courteous staff. High quality service and repairs in a timely manner. Scheduling is a breeze by phone. Very accommodating to my time and desires.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for the shout-out to our Service Department. It is great to know that you are happy with the service that you received during your recent visit and we appreciate you for taking the time to leave a positive review for us.
Liars
Sales team are a bunch of liars they told me one thing and when I drove over an hour to get there is was false
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for bringing your situation to my attention. I am concerned that your experience with our sales team caused you any distrust. You deserve five-star treatment, and I would appreciate the chance to address your concerns. Please contact me at your soonest convenience. I look forward to connecting with you. Best regards, Sarah Kaiser Customer First Advocate sarahkaiser@gulfcdj.com Gulf CDJR
Excellent and timely service
Called for a service appt and got one to meet my schedule, had two sensors that need to be looked at. Before I could get 2016 jeep wrangler to them the breaks locked and couldn't drive. I talked to the service dept they hooked me up to get it towed to the dealership and had it fixed the same day. Very helpful and kept me posted throughout.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We will always be here to provide excellent service when needed. Let us know if there is anything else we can help you with. We look forward to your next visit!
Poor Service Department
Took in my 2008 Commander for a factory recall repair for the ignition and keyfobs dropped off at 7am using night drop . Called the service department after opening and Was told would be ready by by lunch time. Called st 2pm and car still in the shop not complete. When I picked up the car the new key fob was missing the valet key which is also the bottom part of the keyfob. Was told is wasnt covered by recall and I could purchase for $37.50 each. Then was told they don't work and wont start the car anyway. So now I have new key fobs with missing piece. So they ordered new kry fobs and took out the valet key and gave my the new fob . Really , so they are willing to alienate a customer over $75 . I'm in the customer service business and write off more than this daily for guest satisfaction. After owning 2 Chrysler Town and a country vans. A jeep liberty and now a jeep commander pretty sure I'm done with Chrysler Jepp dealer in Foley .
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, I regret to hear that our services did not meet your standard during your visit for your 2008 Commander. Please feel free to reach out to me at your convenience so I can hear more about your situation. Your full satisfaction is very important to us, and it would be my pleasure to turn around your experience. Sincerely, Paul Marchant paulmarchant@gulfcdj.com Service Manager Gulf CDJR
I'm another happy customer!
Since the early 1990's I have purchased several vehicles from Gulf Chrysler and they have always been easy to deal with. My salesperson Thomas Zarro was very knowledgeable and had a low pressure approach to assisting me in the purchase of my truck. The finance manager Greg Waite was very attention to detail and patient in answering my questions. Very nice overall experience and I would definitely recommend Gulf Chrysler!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car