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Sandy Sansing CDJR of Foley

(97 reviews)

Reviews

(97 reviews)

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Salesman lied to us

We traded in our cars to get a brand new 2019 jeep grand cherokee that could haul 6500+ lbs and has 4 wheel drive. After our salesman told us that was the case we were ready to sign the papers. Little did we know we got the weakest jeep of the crew. It only hauls 3500 lbs max and had trouble making it up a hill with a little bit of snow on it (2 wheel drive). This car is not what we wanted our car salesman to sell us. Never going through dealership again especially this one. Although you might be greeted with smiles don't forget that they are there to screw you over. Please choose somewhere else or even better or your car online with Carvana, Autotrader, or even Car Guru. Keep away from shady carsalesman that don't tell the truth.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, I value your opinion, and I would appreciate the opportunity to address any of your concerns further. Please reach out to me at your earliest convenience to discuss your situation. Thank you for your time, and I hope to hear from you soon. Best, Sarah Kaiser Customer First Advocate sarahkaiser@gulfcdj.com Gulf CDJR

Larry did an excellent job as our sales consultant. Fast...

Larry did an excellent job as our sales consultant. Fast friendly and professional. Great place to buy a car. The ram truck was filled and spotless with Larry explaining everything in detail

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for the great review! we'll be sure to share your comments with Larry and our team! We hope to see you again!

Have bought many vehicles here and never a bad...

Have bought many vehicles here and never a bad experience. Always feel like they treat people like family.good service and good people. Never pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Justin! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know.

Gulf Chrysler always treats you like family! The service...

Gulf Chrysler always treats you like family! The service Department is phenomenal and Holly Bishop is the greatest when it come to sales! I would also like to thank Sarah Kaiser for her outstanding work in customer relations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so glad to see your experience working with Holly and Sarah went so well. Thank you so much for taking the time to share your wonderful feedback. Let us know if we can assist you again!

Love my new Ram Truck and Great people to do business with!

Love my new Ram truck and Gulf Chrysler went above and beyond to make my buying experience very enjoyable and stress free. As always, I will refer my friends and family to Gulf Chrysler because I'm confident they will be treated fairly. Thank you, Gulf Chrysler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five stars! We love to see that our valued guests have outstanding experiences and you are no exception! We appreciate your recommendation; please come back at any time.

Took time and ensured I was happy with my purchase and...

Took time and ensured I was happy with my purchase and got the rates I needed to make it work financially. I would recommend to anyone looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're happy to see that we've earned your recommendation. Please come back at any time.

NEW CAR PURSHAL

FINE THAT IS ALL I AM GOING TO WRITE GREGG IS A GOOD SALESMAN . I HAVE PURCHASED CARS FROM HIM FOR YEARS. THANK YOU.! GIVE HIM A HELLO.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We'll be sure to greet Greg for you. Congratulations on your car! Thank you for sharing your experience and we look forward to any future visits.

Jeep Wranger

Gulf Coast Jeep made the purchase of a new Jeep very easy. And also dealing with a trade in went very smooth. Jonathan Wilson was an excellent salesman to work with too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're glad that we could help you find your new Jeep. We'll let Jonathan know to keep up the great work. We appreciate your business and hope to see you again soon!

Great Service

Great Service! The express Oil change guys are awesome, fast, professional and friendly. Great experience. They are the reason I purchased my truck at this dealership.I hated the service at the dealership that was closer. So I drive 20 miles further to be treated as a valued client. Great Job Gulf Coast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five stars! We are so glad to see that you were taken care of in such a timely manner! We appreciate that you drive in to see us and we look forward to working with you again.

Engine light Warning Quickly Resolved

My engine light came on while in Alabama but I’m from Kentucky. I contacted Gulf Chrysler Dodge Jeep Service Department and was able to get an appointment the next day. The Service was great. The staff was courteous and professional. I felt like I was at my dealership back home. It took a day to special order the required parts but I was back on the road in no time. I would strongly recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dave, thank you for allowing us to resolve your issues and get you mobile again. We are very grateful for your recommendation. Let us know if you are ever passing through again.