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Sandy Sansing CDJR of Foley

(84 reviews)

Reviews

(84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Sales Experience

Went to Gulf Chrysler Dodge Jeep looking at Jeep crossover models. Took a test drive and came back the next day and purchased a Jeep Cherokee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep. Thank you for allowing us to assist you. We hope to see you again soon.

Jeep Cherokee

Very fast service at a reasonable price. My cherokee would not start. I called and they got me in quick and I had my suv back the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are happy to know that you were satisfied with our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

Service Experience

Excellent service and professional establishment. Have dealt with Gulf Chrysler recently on 3 different occasions and will definitely continue to utilize this dealership. Professional experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for sharing your great review with us! We are so pleased to hear you had a positive experience with our team. We appreciate your business and hope to see you again!

Easy to work with

They made my purchase easy and hassle free. Listened to my needs as far as options and found what I was looking for in their inventory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review and rating! We are happy to know that your car purchase process was easy and that our staff was attentive. We hope to see you again in the near future!

Great Service

I was able to get right in and the service was very good. They always do the work in a timely manner & are very polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words. It makes us very happy to know that our guests are content with our services. Have a great day and visit again soon.

Excellent Customer Service

Gulf Chrysler has always treated us like family. Wade is always helpful with all of our questions and never frets with any of our requests. All of the staff has been very friendly and professional and from purchases to service each member of their staff has been helpful in more ways than we could’ve ever expected

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Reggie, thank you so much for the five-star review! We are pleased to know Wade and our team has gone above and beyond in helping you with your vehicle needs. We appreciate your business and hope to see you again.

George75

I was able to get right in and the service was very good. I would recommend them to anyone who wants a pleasant experience getting their vehicles serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy to learn of your pleasant service experience. Thank you for sharing and we look forward to serving you again!

Your average dealer con job

Applied through cars.com, was approved - these clowns did the stereotypical “bad credit game” The sales guy was a jerk, go elsewhere - just a totally bad experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, I am concerned to learn you felt disappointed in regards to any sales experience that did not meet your expectations. Please understand I take your feedback seriously and I would like to better understand what happened. At your earliest convenience, please reach out to me with your preferred contact details to share more details. I appreciate your time. Best, Sarah Kaiser Customer First Advocate sarahkaiser@gulfcdj.com Gulf CDJR

Consumer response

Sarah, I met with Dave Shuppe my family was less than impressed with Dave from the beginning. I had looked at the 2012 Jeep Wrangler on cars.com and had applied to get pre-approved for a loan. I understand the credit con game when I see it, btw had I desired I could have paid cash for the Jeep. I let Dave run a hard credit inquiry only because of the pre-approval and I had spoken with him by phone earlier in the week and explained what I needed from the car deal. So the “deal” I received was embarrassingly bad, Shuppe almost laughed in my face and made all of my family feel degraded. Thanks for the humiliation of a job poorly done. I nice bit of advice to not submit the app would have been nice. I have had this happen twice in my life both times at Chrysler Dealerships. I have financed over 40 automobiles in my life and ALWAYS PAY THEM ON TIME. Sincerely, CBS <><

Nice job

Thomas did a great job dealing with my stress about buying a new Jeep. When I realized I was in finance that the deal I was doing wasn’t the best deal for me and Instead of getting frustrated and sending me packing, he and the sales manager listened to My concerns and we walked around and landed on a 2019 Jeep Grand Cherokee High Altitude 😳👍. As Thomas put it “ We removed my testosterone out of the process and I was able to find a veryloaded practical ride” Nice Job 😬

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for allowing us to find the right fit for your needs. We are never too busy to take the time needed for our guests to make a confident decision. Congratulations on your new Cherokee. We hope that you will consider us for all of your automotive needs.

Fair, Honest & Friendly Dealership

Purchased a 2019 Chrysler Pacifica from this dealer. Pleasant sales personnel with no pressure salesmanship. This was my 2nd trip back to this dealer after a test drive and research on the fair market price. The dealership met the price I wanted with some mild negotiating and financing was easy. Spent about 4 hrs in total on my second trip and drove home with a new vehicle. Do your research, find a fair price and negotiate the best deal you can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the 2019 Chrysler Pacifica! We're glad that you enjoyed your experience with us. We appreciate your feedback, and we hope to see you again in the future.