Reviews
Michelle is indispensable to how you take care of your
Michelle is indispensable to how you take care of your customers. Is there nothing she can’t do?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad we could take care of all of your needs at Safford Brown Kia Manassas. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Team at Safford Brown Kia Manassas
Very easy to work with.
Very easy to work with. Nice and clean and friendly staff. Nice that they remind you about your appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Safford Brown Kia Manassas again! Sincerely, The Team at Safford Brown Kia Manassas
Mark, and the entire sales team did a great job to
Mark, and the entire sales team did a great job to address my needs and work to get a reasonable price. Toobah was great support throughout the finance process. Very satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Gavin. Sincerely, The Team at Safford Brown Kia Manassas
Shakeeb was truly professional and helped me buy my dream
Shakeeb was truly professional and helped me buy my dream car! Excellent customer service and friendly staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are extremely grateful to receive such an outstanding review, Patel! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Shakeeb was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Sincerely, The Team at Safford Brown Kia Manassas
Service took a little while but my car had some real
Service took a little while but my car had some real issues and in the end everything was taken care off and I have no complaints.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas
The dealership is clean, has a nice waiting area and the
The dealership is clean, has a nice waiting area and the employees that I interacted with were friendly and accommodating. I do wish there were more Tellurides on the lot, but I guess that’s the way car buying is these days.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss this issue in greater detail. Sincerely, The Team at Safford Brown Kia Manassas
Great service!
Great service! Everything was done perfectly and we couldn't be happier with the results.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Danielle. Sincerely, The Team at Safford Brown Kia Manassas
Excellent customer service and very friendly staff.
Excellent customer service and very friendly staff. Good place to relax and wait or place to work while waiting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting our service department and for leaving the kind words, Lucy. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas
John Sasso and Bryant McGaughy where very professional,
John Sasso and Bryant McGaughy where very professional, knowledgeable and helpful completing the sales process and transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us, Louis! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas
Customer service was great!
Customer service was great! They were able to get my car in straight away. The service manager was nice and made sure that I was kept up to date of the work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Team at Safford Brown Kia Manassas