Reviews
Diligent at supporting customer with their issues,
Diligent at supporting customer with their issues, problems, and providing recommendations in resolving the probles at hand.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for putting your trust in Safford Brown Kia Manassas, Robert! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Team at Safford Brown Kia Manassas
Good service and great staff.
Good service and great staff. Our agent is really great! I am so happy with them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Team at Safford Brown Kia Manassas
Safford Brown is an outstanding dealership and cares for
Safford Brown is an outstanding dealership and cares for their customers. I had an issue with my car that I had purchased from another dealership, and they were beating around the bush about fixing it. For roughly 9+ months I was going back and forth with them. I was losing faith. That is until I reached out to Safford Brown. They fixed my car under warranty, and also showed me what was causing it. Needless to say, I have a restored faith in the Kia brand and Safford Brown had a new customer!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Team at Safford Brown Kia Manassas
Best experience Help was the best Would recommend
Best experience Help was the best Would recommend family to here Thank you so much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate the kind recommendation, Alan. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Team at Safford Brown Kia Manassas
Amazing service!
Amazing service! Michelle and her team were, fantastic. Very, very pleased from beginning to end. Everyone was courteous and helpful, informed me of information throughout my service. They went the extra mile at every level to ensure the highest quality service was provided. I will definetly recommend The Browns Kia Team to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Safford Brown Kia Manassas. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas
Great service and great work.
Great service and great work. It’s my pleasure and whatever I needed have been served . Mahmud
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your input, Mahmudul. We're glad to hear that you are consistently impressed with the service we offer here at Safford Brown Kia Manassas. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Team at Safford Brown Kia Manassas
Friendly and courteous staff.
Friendly and courteous staff. Work was completed correctly and on time as promised. Car was nice and clean when it was returned. Excellent experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shelby, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Safford Brown Kia Manassas
The service center got me in quickly even though it was
The service center got me in quickly even though it was just a state inspection. Michele is always amazing when it comes to customer service and making sure every customer leaves happy. She's very friendly and professional and I always look forward to seeing her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for this glowing review of our service center, Gordon! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas
They were really helpful and were able to get what I need
They were really helpful and were able to get what I need and considered my price range
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your recent purchase! At Safford Brown Kia Manassas, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, The Team at Safford Brown Kia Manassas
Best car buying experience I've ever had in 40 years of
Best car buying experience I've ever had in 40 years of driving and 40 years of purchading new and ysed cars. This is my third Kia and you have a repeat customer in me. Lastly, I like honesty and integrity. My deal was made over the phone and honored when I walked onto the dealership. Very impressed! God Bless you all!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. If you need anything else down the road, please do not hesitate to reach out. Take care and have a great day. Sincerely, The Team at Safford Brown Kia Manassas