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Steele GMC of Round Rock

(496 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(496 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steele GMC of Round Rock from DealerRater.

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Great service experience. Service advisor Scott was very...

Great service experience. Service advisor Scott was very helpful, prompt and courteous. Thank you for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to lend a hand with all of your service needs at Nyle Maxwell GMC! Scott and the team appreciate your supportive review, and we'll be here whenever you need us next!

Excellent, friendly and timely service as always! My next...

Excellent, friendly and timely service as always! My next car will be a GMC because I trust Scott and the Nyle Maxwell Service Department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Laura, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Scott and the Nyle Maxwell GMC team. Drive safely, and we hope to see you back again down the road!

Always friendly and fast service Scott was awesome .I was...

Always friendly and fast service Scott was awesome .I was also able to use the 20 dollar coupon that was sent to my e mail

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Scott. Drive safely, and we hope to see you back at Nyle Maxwell GMC!

Jacelyn was an exceptional saleswoman who is very...

Jacelyn was an exceptional saleswoman who is very committed to her job and care for the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Jacelyn and the Nyle Maxwell GMC team. Drive safely, and we hope to see you back!

I’m very satisfied with the dealership. Leo Scheiler was...

I’m very satisfied with the dealership. Leo Scheiler was my courteous and professional service advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kudos! We are delighted to hear Leo and the rest of the Nyle Maxwell GMC service team continue to deliver exceptional results for our valued guests. We appreciate your support and hope to work with you next time. Take care!

Thanks Chad for the service on my GMC truck. Appreciate...

Thanks Chad for the service on my GMC truck. Appreciate you keeping me informed of the progress while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive to go above and beyond for our guests and will make sure Chad knows his commitment to customer satisfaction was recognized. Thank you so much for choosing Nyle Maxwell GMC, Thomas!

I’m always satisfied with my experience at Nyle Maxwell...

I’m always satisfied with my experience at Nyle Maxwell GMC. They are personable and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing that you're always satisfied with our service and work makes our day! Thank you for the amazing review and for your business - we are deeply grateful for the support.

Everyone there was very professional and helpful...

Everyone there was very professional and helpful especially when vehicles are hard to find. Shout out to Jacelyn Hebert who worked very hard to make everything go so smoothly. I highly recommend Nyle Maxwell GMC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review of Nyle Maxwell GMC! We're glad to hear that Jacelyn helped you into the right vehicle and we wish you safe travels!

Dealer ship is amazing. Over the last 14 years we have...

Dealer ship is amazing. Over the last 14 years we have bought 2 suv's and 1 truck from them. Scot Murray has been our service rep the whole time. He is great and service everytime is amazing. Never had a problem with service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so grateful for your 14 years of business! Thank you for sharing your terrific review, we will pass along your feedback to Scot and the team. See you next time at Nyle Maxwell GMC!

As usual very good, timely and efficient service. Have...

As usual very good, timely and efficient service. Have been dealing with Scott for years and continue to be very pleased. Kudos to Scott. We are and will remain members of the Maxwell Family of dealerships!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your confidence in Scott and the team means the world to us! Thank you for continuing to choose Nyle Maxwell GMC for your service needs, and for sharing your excellent review. Safe travels until we see you next!