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Steele GMC of Round Rock

(496 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(496 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steele GMC of Round Rock from DealerRater.

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Jaclyn was Prompt and very helpful. I was kept informed...

Jaclyn was Prompt and very helpful. I was kept informed every step of the way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is nice of you to say that Jaclyn was helpful and wonderful to work with. We appreciate your trust in the team to keep you informed throughout the process. Thanks for choosing Nyle Maxwell GMC!

Best dealer experience in 53 years. Martin McCoy is...

Best dealer experience in 53 years. Martin McCoy is personable, knowledgeable and very helpful. A#1!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Martin and the Nyle Maxwell GMC team. Drive safely, and we hope to see you back again down the road!

This is my go to dealership for all of my mechanical...

This is my go to dealership for all of my mechanical needs on all of my GM devices

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Nyle Maxwell GMC team. Drive safely, and we hope to see you back again down the road!

Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Nyle Maxwell GMC Team

I had a great experience with them. Curtious, friendly...

I had a great experience with them. Curtious, friendly and professional. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review! Your kind words are deeply appreciated and we hope to see you again soon!

This auto is the fifth car I have purchased from Nyle...

This auto is the fifth car I have purchased from Nyle Maxwell. I am a senior citizen widow so I have to trust my purchases. Nyle Maxwell has been fair with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to see that our team had earned your business, Diane. Thanks for your continued support of Nyle Maxwell GMC!

They got my vehicle in and out quickly. They contacted me...

They got my vehicle in and out quickly. They contacted me once vehicle was ready to be picked up. Service advisor informed me of the repairs made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our goal to ensure our guest's service needs are taken care of so they can get back to enjoying their day. Thanks so much for the kudos and we hope to see you at Nyle Maxwell GMC again next time!

Excellent service department. Got my vehicle in and out...

Excellent service department. Got my vehicle in and out when promised. Offered a few extra

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that you had a seamless service experience working with us. Drive safely, and we hope to see you back at Nyle Maxwell GMC!

On Wednesday evening 12-29/2021 I put did an online...

On Wednesday evening 12-29/2021 I put did an online inquiry for a 1500 Sierra. Thursday morning within 10 minutes of sales opening Andrew contacted me to discuss the vehicle. We set up a time for me to come in and look at the truck and go over the buying process. From the minute I walked through the door Andrew and everyone at the dealership treated me like family. Andrew spent time to go over everything and answer all of the questions I had. Reid in Finance made sure I got any and all discounts I was eligible for. After the sale Andrew took all the time that was needed to go over everything on the truck and made sure I knew how everything worked. In this time when vehicles are selling themselves as soon as they show up the crew at Nyle Maxwell still puts the customer first and provides an excellent customer experience. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review, Mark! We strive to deliver a seamless and straightforward purchase experience for our guests, and it means a lot to hear that this was reflected in your time working with Andrew and Reid. Drive safely in your new truck, and congratulations! We are looking forward to seeing you back again down the road!

Service writer was ready when I arrived and my vehicle...

Service writer was ready when I arrived and my vehicle was finished before the time promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

At Nyle Maxwell GMC, we do all we can to efficiently complete service for you so you can get back to enjoying your day! Thank you for the kudos and have a great day!

Nyle Maxwell has always been our go to GMC dealer. Always...

Nyle Maxwell has always been our go to GMC dealer. Always prompt courteous service. Our service advisor Chad V. kept us informed, making sure our vehicle was up to date on any recalls and offered his assistance on anything we may need in the future. Excellent service in times where so many have selected to go in a different direction. We will continue to be a Nyle Maxwell GMC customer and highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive to make our customers feel comfortable and we're so glad to hear we're succeeding. We will certainly let Chad and the Nyle Maxwell GMC team know you always appreciate their hard work. Thank you for the great review - and safe travels till we see you next!