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LUV Kia of Jamestown

(116 reviews)

Reviews

(116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of LUV Kia of Jamestown from DealerRater.

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Maintenance guy is awesome good decision hiring the new

Maintenance guy is awesome good decision hiring the new guy… sales manager is ridiculously arrogant…..his world everyone else lives in it…all salesman follow his role which again is rude other than the new female…not a racial slur lol .. I would lose them all!!!! Except the ones I mentioned….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service!

Excellent customer service! I had a vehicle malfunction and Matt went above and beyond to help me. Highly recommend LUV Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service was terrible.

The service was terrible. My 2022 Kia Sorrento was towed there after the same problem 6 weeks prior and towed there again. After 5 1/2 days, it was finally fixed. !, I am just waiting for the lousy car to break down again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great knowledgeable service.

Great knowledgeable service. They gave updates for my Telluride. My Telluride was completely in the time line they said.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bill & Ron were very willing to work with us in

Bill & Ron were very willing to work with us in purchasing a car. I was very happy to see a dealership willing to please.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Perfect experience!

Perfect experience! Knowledgeable, friendly, efficient, reasonably priced. I will always bring my Kia Soul here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They were very courteous and fixed everything I asked

They were very courteous and fixed everything I asked them to. They were timely and called me when my car was done. They even ordered a part for my next recall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone is always so courteous and friendly.

Everyone is always so courteous and friendly. Very good at explaining the services they do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Extremely satisfied with the quality of service I have

Extremely satisfied with the quality of service I have received from KIA of Jamestown. Highly recommend this dealership and the KIA products.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Much better service than with the previous ownership.

Much better service than with the previous ownership. Thank you guys! Definitely restored my faith!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.