Reviews
Great experience and great prices. I submitted quote...
Great experience and great prices. I submitted quote request online. Laura responded very quickly (had to wait for some responses for days) with the best quote, and followed up personally on the phone. They clearly want to do business with you and do that professionally, without pushy tactics.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You're absolutely right, and it pleases us to no end to know that our eagerness to earn your business showed! It is our opinion that personal connection, knowledgeable staff, and competitive pricing speak volumes to our desire to sell without the need for pushiness! Thank you so much for sharing your experience with us!
My experience was great. Robbie was nice and easy to...
My experience was great. Robbie was nice and easy to deal with. He explained and answered all my questions. I would highly recommend anyone to purchase a car from Robbie/Lasher Acura. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Phil was very helpful in negotiating a fair price for a...
Phil was very helpful in negotiating a fair price for a used Acura MDX for me and my family. Anthony was very kind to refer us to him when he was unavailable. Thank you both.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service by both Leon who closed our deal and Phil...
Great service by both Leon who closed our deal and Phil who helped us initially. Very professional without any of the "car deal push". Great information on the car we purchased - would come back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience with Elk Grove Acura has been amazing. I...
My experience with Elk Grove Acura has been amazing. I began my experience talking with Laura Cauble about the lease of a new MDX along with the trade in of our old vehicle. Communication with Ms. Cauble was very easy and she was patient, upfront, and honest throughout the entire process. On one visit to the dealership I was assisted by Mr. Yusef Stewart because Ms. Cauble was off for the day. Mr. Stewart was just as helpful and patient. After exploring several options and trying to get the most out of our trade-in, we began working with Ms. Cauble again. She was able to get us the exact vehicle that we wanted at a reasonable price and was able to get us a little more than what we had asked for on our trade-in. In the end we decided to purchase the vehicle and we were given a very competitive finance rate. Overall it was an absolute joy to work with Ms. Cauble and all of the other team members at Elk Grove Acura on this purchase. I cannot imagine an easier car buying experience. To anyone in the market for a new Acura I would highly recommend getting in touch with the folks at this dealership. Since buying the car, it has been back into the service department to have some accessories installed and the folks there are just as friendly and helpful as the folks in sales. They make sure that you are happy and their pricing is difficult to beat.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vinny was very easy to work with and very understanding. ...
Vinny was very easy to work with and very understanding. I enjoyed every min. i was there. it was a very smooth transaction and he took perfect care of me. My paper work was quick and easy. Thank you all for the service you provided. i will see you in a couple of years to purchase another vehicle. Thanks again, all my children were so happy to see our new SUV. Have a wonderful holiday and you all made it happen!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Lasher Acura of Elk Grove. You made our...
Thank you Lasher Acura of Elk Grove. You made our experience with your dealership a positive one. All of you went above and beyond to help with our "unique" situation and it's not lost on either my husband nor myself what it truly meant. Thank you doesn't even begin to cover it, and not to single anyone one out, but you rock Eddy in finance for finding an even better rate for us at the end!! Truly, you all are very talented at what you do for this dealership and I feel they are lucky to have you on their team. Very kind, pleasant and professional. Best wishes and looking forward to seeing you for any services and upkeep that our TSX may need when necessary. Then hopefully in a few more years, we'll be back for a trade in ;)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a great experience at this dealership. They have...
Had a great experience at this dealership. They have great customer service. Doug Heibel was very friendly and helpful during the negotiation process... even called the next day to check if everything was ok after we left with our new purchase. Would definitely recommend coming here when shopping for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Laura was very knowledgeable and considerate when I was...
Laura was very knowledgeable and considerate when I was choosing my new car. Her product knowledge was valuable and her low pressure approach is what helped make the purchase process easy for me. Honest, straight forward, hassle free are a few words to describe the process with Laura. Definitely recommending my family and friends to come see Laura at Elk Grove Acura for their new car!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to work with Anthony during our...
It was a pleasure to work with Anthony during our purchase of an Acura MDX. He immediately helped us to feel comfortable and really listened to my description of exactly what I was looking for in a car. Anthony was also patient and kind to our 13 year old daughter who was with us. This respectful and gracious attitude made our experience buying a car with Lasher Acura a great one. We will be back for our next car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car