Reviews
awesome dealer and Yusuf and Mike were amazing
These guys were great after dealing with over 20 dealers I bought my car here because they were straight forward honest and helpful. I would definitely refer anyone to buy a car here especially after the bad experiences I had else where..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's incredible to know that after your experiences with other dealers, we stood out and earned your business! We strive to rise above the competition by offering knowledgeable and attentive service and it fills us with great pride to know we succeeded in your case! Thank you very much for sharing your high opinions of us! Enjoy your new car!
Recent MDX purchase
I recently purchased an MDX from Leon. He went above and beyond, offering excellent customer service. He was very low pressure, while being super responsive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear that Leon was such a wonderful part of your car-buying process with us! We believe it takes a special person to be able to be attentive without pressuring on the sales floor and we 're incredibly proud to staff a team with said abilities! Thank you so very much for taking the time to share your experience, and for allowing us to earn your business! We hope you love your new MDX!
Perez Review
Graham was great! He worked with us through out the entire purchase process. I would recommend the dealership to anyone who is looking for a vehicle. My only complaint is the showroom was freezing every time we were in there. After Graham moved us to the service department waiting room, we finally warmed up,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are ecstatic to know that Graham provided you with such stellar customer service, and that you've taken the time to review your experience with us! While we apologize that you were chilly while navigating your transaction, we're also grateful that the process didn't have you 'sweating' :) We take great pride in offering comfortable and confident car-buying experiences, and we truly appreciate your feedback! Thank you very much for your business! Enjoy your new car!
Happy to be back in an Acura
I'm the type to swap cars often compared to most, so I've had more than my fair share of dealership and independent car buying experiences. That said, dealing with Yusuf and Elk Grove Acura was easily the least hassle buying experiences I've been through. Like a responsible buyer, I did my research and knew what I wanted. My questions for Yusuf were more technical and in depth than the usual, "does this have power seats?" and he answered everything I needed to know like an expert. As far as getting the price I wanted - no hassle at all. I did my shopping around and Elk Grove was the best balance of price, dealer quality and experience (the low bid doesn't mean you're getting the best after-sale support). All this over the phone - I was 100+mi away when I made the decision to buy from Elk Grove Acura and they didn't disappoint. I got in at 7p, did my paperwork and was out with a brand new car, a great APR and a group I know I'll come back to for service and support. This being my 3rd Acura, I know I'm going to enjoy the ride. Thanks Yusuf and Elk Grove Acura!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When it comes to reviews, high ratings and recognition are always, always welcome...and we hold a special place in our pride-bank for those left by experienced buyers, like yourself! Thank you for challenging us to provide answers to less-frequently asked questions and testing our product knowledge, for allowing us to rise to the occasion and earn your business remotely, and for acknowledging our desire to offer efficient, thorough service! We look forward to reaffirming your positive opinion of us and helping you to get the most out of your Acura--and whatever Lasher car you might choose next! :) Thank you again!
Great Experience
Yusef was very easy to work with. He was familiar with the vehicle he was selling and worked with us to ensure that we got what were looking for. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to hear that Yusef afforded you a wonderful car-buying experience! We work incredibly hard to be as well-versed on our cars as possible, and it gives us great pride to know that it showed! Thank you very much for your business and enjoy your new car!
My wife and I are older clients ,and over the years we...
My wife and I are older clients ,and over the years we have purchased many cars,this time has to rate right at the top of our experiences buying a car. Mike and Tony were very professional and pleasant. No wasted time and answered every question with grace and ease. We will be back for certain. Chester and Linda Tracy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We cannot express our gratitude any more, Chester and Linda! We so appreciate your business, and that you've taken the time to share your experience with us! It is certainly our goal to provide top tier service to each and every one of our clients--so that they may know what a car-buying process should look like...be it their first, or one of many! We're so glad that we've earned your high opinions, and look forward to seeing you in the future! Enjoy your new car!
We sent an e-mail inquiry to take a test drive on a...
We sent an e-mail inquiry to take a test drive on a Thursday evening. We got an immediate response from Graham Copps, inviting us up right then. As we drove into the lot, the Sonata was sitting out front waiting for us. We were greeted by Graham and went over everything in the car. He made us feel comfortable and at ease right away. The test drive went well and we decided to talk about making a deal. The car was priced right and there was not much haggling necessary. Graham and Robert presented several different terms for financing through our credit union. We chose the one that met our needs and Robert made the signing super easy. While we were doing the paperwork Graham detailed the car for us, even though it was already spotless. It was late and the detailers had already gone home. Now that is customer service! Lasher Acura made our car buying experience easy. They made us feel like we were the most important customer they had. We are so happy with our car. Thank you Lasher!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It fills us with great pride to know that Graham, Robert, and our entire team extended such positive and thorough service your way! We strive to be both efficient and well-versed in our delivery, so that our clients receive the very best experience and leave with an opinion like yours! Ultimately, our mission isn't just to pair you with the right car, it's to ensure you're as excited about your purchase as we are--and that means attention to details, both in and out of your vehicle! Thank you so much for your business! Enjoy your new car!
Go see Leon! He really went above and beyond to get me...
Go see Leon! He really went above and beyond to get me what I wanted at a good price, while not taking hour to complete the sale. Thanks Leon!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for recommending both Leon and Lasher Acura! We know our customer's time is valuable, and we certainly aim to save you both time AND money! We so appreciate your business and hope you enjoy your new car!
I would like to say thank you Robbie for the wonderful...
I would like to say thank you Robbie for the wonderful experience my wife and I had in choosing the right car for us. With your experience and knowledge, you answered our questions and kept our mind at ease. We love our car, and we are so happy that we stopped by your dealership and met you. We would highly recommend you to our friends and families. Again, thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On behalf of Lasher Acura--and Robbie--we can't thank you enough for your kind words! It is testimonials like yours that inspire us to continue to provide each and every client with a positive, hassle-free, and comfortable car buying experience! Thank you for allowing us the opportunity to share our knowledge and welcome you to the Lasher the family!
We were looking for a used Infinity FX45 -- looking on...
We were looking for a used Infinity FX45 -- looking on line came across a really clean looking car at Lasher Acura in Elk Grove Sacramento. We made an enquiry via email -- and Doug Heibel responded quickly -- we are business owners and are always limited on time -- Doug was super helpful -- we made an appointment to see the car -- No pressure sales -- we drove the car -- they left us alone -- to make a decision -- we are now happy proud owners of clean used Gem of a car !!! We would highly recommend these guys -- they have good quality used inventory -- It was definately one of the best car buying experiences !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Because of the vast array of offerings out there for interested car buyers, and how precious time can be, we are so proud to know that you gave our team at Lasher the opportunity to swiftly set you up with the perfect car! We strive to stock inventory with cars to suit every need, and more importantly, to confidently help our customers navigate the car buying process with ease. Thank you for choosing Lasher, and for your glowing recommendation! Enjoy your FW45!!
