Reviews
Recall
Came for a recall had 2 update took 2 hour to get them done This is not the first time I have been there still have a update to go.why does it take so long.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Fantastic experience!
Buying made simple! Fair and easy! Helped me find and buy my new Grand Cherokee! I would highly recommend! I would deal with these guys again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
The staff here was very friendly and very helpful. This was our 2nd purchase within 2 weeks. Jimmy Grant was great and had a great sense of humor. When we have brought our new Ram or Pacifica by for a wash he or someone else grabs it and runs it throughout the car wash so we don’t have to wait. Very helpful in helping us get to know how to use the features on our vehicles. The ladies at the front desk were calling my wife by name and very friendly and helpful. Just an overall great experience. We are both loving the new rides!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great job on short notice
Mark did an excellent job on very short noticed. He stayed late waiting for us to drive from Raleigh to Gastonia and had the car ready to go upon arrival. He stayed in contact frequently and was on top of all the details.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Return Customer
This is our 3rd purchase in 5 years from this dealership. Daniel was very helpful and knowledgeable about the truck we were interested in. He helped to make our experience as a return customer a pleasant one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
See below
I’ve had the pleasure of dealing with Brad twice and each time has made it a very pleasurable experience. Your dealership is lucky to have such an outstanding employee. I would recommend him to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Kaleb McCaslin was great to work with. He was very knowledgeable about my new jeep. Kaleb came in on his day off to pick up my jeep and and have it ready for me. He took the time to show me how everything worked on my jeep. I never felt rushed or like he was in a hurry and he was supposed to be off that day. Go see Kaleb if you need a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and nicepeople
Austin and James helped me out. It was a long night but they kept making sure I was doing great through the wait. Great place to get a car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice People
Good people there and they are sure concerned about making sure things get done right. However, my brand new jeep still keeps going out out of alignment. I'll need to take it in for a third time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Perfect new car purchase
Excellent service and communication. Quick and reliable staff. Worked with me and my wife to completely a steady buying process. Thanks for the help mike.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car