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Parks Chrysler Dodge Jeep RAM Gastonia

(4,199 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 34 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 260-9081 (888) 260-9081
Used (877) 878-2773 (877) 878-2773
Service (877) 832-7228 (877) 832-7228

Reviews

(4,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Chrysler Dodge Jeep RAM Gastonia from DealerRater.

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Fast friendly service

This was a great salesman experience . Salesman was friendly and knowledgeable about the Jeep that I was interested in . He let us take our time deciding . Was not pushey .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Honest Dealership

This was the best experience I have had at a dealership! One of my friend's recommended Gastonia Chrysler Dodge Jeep Ram. I called and visited a few other dealerships before, and none were helpful. Then I decided to listen to my friend. I called this dealership, and I could tell the difference right away. They listened to what I was looking for, and were willing to help me with what I could afford. I hate car shopping, but I truly felt like I was dealing with friends. Especially Jeremiah, who helped me get a few extras added to my purchase at no extra charge. They were honest with me with all the details and pricing. I can say that everyone I dealt with made me feel like they were on my side, and let me leave with the best deal I could ask for. I will definitely send all my family and friends here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Above and beyond

Eddie went above and beyond to make sure I got the best deal on my wife’s 2018 Jeep Grand Cherokee. The process was painless and I would recommend this dealership. Thanks Eddie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My truck

Was a very reluctant customer. Really wanted a truck but didn't know if I t afford it. Everyone was patient and we were able to come to a make it happen. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

RAM purchase

The dealership went above and beyond to get us where we needed to be in order to make the deal. After going to several dealerships we are so glad we picked this one! Thank you Austin Page for being awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

November 20, 2018 Oil Change

Alex greeted me as soon as I walked into the service department and advised me what I needed to do. He is the one who usually takes care of washing my Jeep. This was the first time I had come in for any type of service so I was unfamiliar with the procedure at this dealership. He was very polite and assured me he would help me. And he did. My oil was changed, got a new filter, tires were rotated, and U65 Safety Recall was taken care of. Rebecca checked me out and provided my receipt. However, I do not remember meeting Lee Hyde, the Fixed Operations Director. I have absolutely no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Danny Is Great To Work With!

My family has bought a few cars from Danny and the experience has always been good. He is very friendly and knows his stuff. He is patient working with you and tries to get you what you need. I would recommend Danny if you are in the market for a Dodge/Ram vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

I don't normally write reviews of car dealers, because usually the experience is less than optimal. But that wasn't the case at Gastonia Chrysler/Dodge/Jeep/Ram. My salesrep was Kaleb McCaslin who was great to work with. Absolutely no pressure. He took the time to answer all of my questions and made the entire purchasing experience super smooth. I highly recommend both the dealership and Kaleb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great Buying Experience

My wife and I were out looking at new trucks on a Friday we stopped by to see Gerald Morrison. we left in a 2019 Ram 1500 Limited.. This is the 2nd vehicle we have bought from him and each time you could not ask for a better experience. He always goes above and beyond our expectations Thank You Gerald

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service

My husband and I came here to buy a new truck. Both sells Brandon and finance manager James gave us the best deal ever. Very grateful for all they had done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.