Reviews
Fast friendly service
This was a great salesman experience . Salesman was friendly and knowledgeable about the Jeep that I was interested in . He let us take our time deciding . Was not pushey .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Honest Dealership
This was the best experience I have had at a dealership! One of my friend's recommended Gastonia Chrysler Dodge Jeep Ram. I called and visited a few other dealerships before, and none were helpful. Then I decided to listen to my friend. I called this dealership, and I could tell the difference right away. They listened to what I was looking for, and were willing to help me with what I could afford. I hate car shopping, but I truly felt like I was dealing with friends. Especially Jeremiah, who helped me get a few extras added to my purchase at no extra charge. They were honest with me with all the details and pricing. I can say that everyone I dealt with made me feel like they were on my side, and let me leave with the best deal I could ask for. I will definitely send all my family and friends here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Above and beyond
Eddie went above and beyond to make sure I got the best deal on my wife’s 2018 Jeep Grand Cherokee. The process was painless and I would recommend this dealership. Thanks Eddie!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My truck
Was a very reluctant customer. Really wanted a truck but didn't know if I t afford it. Everyone was patient and we were able to come to a make it happen. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RAM purchase
The dealership went above and beyond to get us where we needed to be in order to make the deal. After going to several dealerships we are so glad we picked this one! Thank you Austin Page for being awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
November 20, 2018 Oil Change
Alex greeted me as soon as I walked into the service department and advised me what I needed to do. He is the one who usually takes care of washing my Jeep. This was the first time I had come in for any type of service so I was unfamiliar with the procedure at this dealership. He was very polite and assured me he would help me. And he did. My oil was changed, got a new filter, tires were rotated, and U65 Safety Recall was taken care of. Rebecca checked me out and provided my receipt. However, I do not remember meeting Lee Hyde, the Fixed Operations Director. I have absolutely no complaints.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Danny Is Great To Work With!
My family has bought a few cars from Danny and the experience has always been good. He is very friendly and knows his stuff. He is patient working with you and tries to get you what you need. I would recommend Danny if you are in the market for a Dodge/Ram vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience
I don't normally write reviews of car dealers, because usually the experience is less than optimal. But that wasn't the case at Gastonia Chrysler/Dodge/Jeep/Ram. My salesrep was Kaleb McCaslin who was great to work with. Absolutely no pressure. He took the time to answer all of my questions and made the entire purchasing experience super smooth. I highly recommend both the dealership and Kaleb.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Buying Experience
My wife and I were out looking at new trucks on a Friday we stopped by to see Gerald Morrison. we left in a 2019 Ram 1500 Limited.. This is the 2nd vehicle we have bought from him and each time you could not ask for a better experience. He always goes above and beyond our expectations Thank You Gerald
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
My husband and I came here to buy a new truck. Both sells Brandon and finance manager James gave us the best deal ever. Very grateful for all they had done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
