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Bill Luke Marana

(287 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–9:00pm 8:00am–5:00pm
Tuesday 8:30am–9:00pm 8:00am–5:00pm
Wednesday 8:30am–9:00pm 8:00am–5:00pm
Thursday 8:30am–9:00pm 8:00am–5:00pm
Friday 8:30am–9:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 10:00am–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(520) 357-0259 (520) 357-0259

Reviews

(287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Luke Marana from DealerRater.

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Shady and tricky dealership.

Shady and tricky dealership. Friendly exterior, but after buying my car from them, there were a slew of hidden costs. They pawn off bad cars with a mask of quality. Sales staff was polite and sleek, and worked hard to acquire the sale and immediately drop you. This was all my personal experience; hopefully yours is better. I would steer clear if you want a reliable vehicle from a professional staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Sales people are helpful and patient.

Sales people are helpful and patient. Appreciated Damien and Miguel’s help in selecting a new car. However getting out of there in less than 3 hours is a pipe dream. Need to speed up the financing process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review Jorge! We are so glad Damion and Miguel were able to help you into a new car!

Very friendly and respectful and responsive to all

Very friendly and respectful and responsive to all questions. Very helpful and courteous. Miguel Melendez was. great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that your experience with us was a positive one. Miguel is a valued member of our team.

Dealer response

It's great to hear that your experience with us was a positive one. Miguel is a valued member of our team.

Dealer response

It's great to hear that your experience with us was a positive one. Miguel is a valued member of our team.

Diego was very attentive and helpful throughout my visit

Diego was very attentive and helpful throughout my visit to the dealership. I found that he was highly professional and knowledgeable about the car I was looking at. He offered my son and I refreshments more than once and did everything he could to work with me on the potential purchase of the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Joshua was helpful and informative!

Joshua was helpful and informative! Thanks for the time and attention to detail, it was an easy buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Dealership and the customer service here is great!

The Dealership and the customer service here is great! Diego helped us out and was the best! Very happy with our experience and very appreciative to Diego being so helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Sale went as expected.

Sale went as expected.Pedro kept the process moving, wait time was as expected with all dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're glad to hear that your experience was largely a good one. We are very vigilant about our wait times and actively working on expediting process without sacrificing service and accuracy.

Darius provided us with an experience different from

Darius provided us with an experience different from other salesman we have worked with in the past. He is not pushy, when the vehicle I came in to check out didn’t have enough room, he found me a suitable option that I love! Great prices brought me in, Darius made me a customer for life!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for your kind words. We are so happy to hear you had an amazing experience with us!! Thank you for choosing Bill Luke Marana : ))

Very nice and modern place great costumer service great

Very nice and modern place great costumer service great atmosphere plus great prices on cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We appreciate your kind words : )) Thank you for choosing Bill Luke Marana

Diego and his team made the process easy.

Diego and his team made the process easy. We visited multiple times in our search to find a car and there was never any pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks a bunch for your lovely review! We're so glad to hear you had a pleasant and pressure-free experience with us.