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Sedano Ford

(714 reviews)

Reviews

(714 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The great assistance in identifying the car we wanted was...

The great assistance in identifying the car we wanted was a great help. the personal help walking us through the entire process made buying the car easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service was incredibly efficient thanks to Jake! There...

Service was incredibly efficient thanks to Jake! There service lounge is beautiful and a pleasant place to wait. I've had multiple Ford Edges, love the vehicle, and wouldn't purchase or lease except through Bob Strangman in Fleet Sales! Happy Camper!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Like always had a great experience! Looking forward for...

Like always had a great experience! Looking forward for my next visit with Jeff he sure takes his job seriously and cares for the customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

One of the best dealers in town Appointment in one day...

One of the best dealers in town Appointment in one day Service department fast and knowledgeable Everyone very nice Got my car back in a couple of days and it had to have major repairs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeff Long is a great problem solver in the Service...

Jeff Long is a great problem solver in the Service Department. He fixed the whole problem and explained the details which is important to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very nice customer service, Amy was very professional and...

Very nice customer service, Amy was very professional and courteous. Ford backed up their product with a free replacement and repair job on a part that was given warranty status beyond normal warranty mileage. Cost me nothing for the diagnostic, parts, labor. Threw in a 150 point inspection and exterior car wash for free. I am impressed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently had a great experience at Penske Ford in La...

I recently had a great experience at Penske Ford in La Mesa (as usual). Russ Batenko, a manager in the service department, is fantastic. He and his team are always polite, helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service staff is always timely, efficient, polite,...

The service staff is always timely, efficient, polite, and considerate -- I always feel the car is in good hands when I have it serviced at Penske.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thought I called El Cajon Ford in El Cajon for service...

Thought I called El Cajon Ford in El Cajon for service appointment for recall issue. Received confirmation text from Penske Ford, La Mesa for service. Confusing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ivan helped me with my oil change! replaced my windshield...

Ivan helped me with my oil change! replaced my windshield wipers and washed my car! Fast, friendly and go above and beyond! Great service all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.