Reviews
The great assistance in identifying the car we wanted was...
The great assistance in identifying the car we wanted was a great help. the personal help walking us through the entire process made buying the car easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was incredibly efficient thanks to Jake! There...
Service was incredibly efficient thanks to Jake! There service lounge is beautiful and a pleasant place to wait. I've had multiple Ford Edges, love the vehicle, and wouldn't purchase or lease except through Bob Strangman in Fleet Sales! Happy Camper!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Like always had a great experience! Looking forward for...
Like always had a great experience! Looking forward for my next visit with Jeff he sure takes his job seriously and cares for the customers!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
One of the best dealers in town Appointment in one day...
One of the best dealers in town Appointment in one day Service department fast and knowledgeable Everyone very nice Got my car back in a couple of days and it had to have major repairs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff Long is a great problem solver in the Service...
Jeff Long is a great problem solver in the Service Department. He fixed the whole problem and explained the details which is important to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice customer service, Amy was very professional and...
Very nice customer service, Amy was very professional and courteous. Ford backed up their product with a free replacement and repair job on a part that was given warranty status beyond normal warranty mileage. Cost me nothing for the diagnostic, parts, labor. Threw in a 150 point inspection and exterior car wash for free. I am impressed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had a great experience at Penske Ford in La...
I recently had a great experience at Penske Ford in La Mesa (as usual). Russ Batenko, a manager in the service department, is fantastic. He and his team are always polite, helpful and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service staff is always timely, efficient, polite,...
The service staff is always timely, efficient, polite, and considerate -- I always feel the car is in good hands when I have it serviced at Penske.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thought I called El Cajon Ford in El Cajon for service...
Thought I called El Cajon Ford in El Cajon for service appointment for recall issue. Received confirmation text from Penske Ford, La Mesa for service. Confusing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Ivan helped me with my oil change! replaced my windshield...
Ivan helped me with my oil change! replaced my windshield wipers and washed my car! Fast, friendly and go above and beyond! Great service all around!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair