Reviews
Professional... paying attention to details and the...
Professional... paying attention to details and the concerns of the client. They maintained communication throughout the process and explained in detail the problem associated with y vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Charles! Thanks so much for your excellent feedback about our Service Department at Penske Ford and for your five-star rating. We aim to do all we can for our customers, and that includes letting you know what's going on each step of the way and thoroughly inspecting your cars. May yours keep you company for years to come!
No pressure salesman is a plus Mr. Shan Persaud was...
No pressure salesman is a plus Mr. Shan Persaud was friendly and helpful. He put no pressure on us and let us decide what’s best for us. The finance guy Greg king was funny and friendly again no pressure was put on us for anything ( I did go for the extended warranty ) I would also like to thank Shan again for staying late to help us take possession of our new Bronco All around friendly people at Penske Ford La Mesa
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly and knowledgeable. Quick on getting vehicle...
Very friendly and knowledgeable. Quick on getting vehicle serviced. They provided a lift for drop off and pick up. Extremely convenient. Would defiantly recommend Pensenske Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous, efficient, great service! Jeff Long is the...
Courteous, efficient, great service! Jeff Long is the best. I used to go to Kearny Mesa Ford but no longer. Penske Ford service is superior in so many ways.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent, efficient and friendly service. Very...
Excellent, efficient and friendly service. Very straightforward on price, although willing to negotiate. Extremely pleasant buying experience. This is the second car I have purchased at Penske and was again pleasantly surprised at the efficient process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have been a loyal customer since 2008 purchasing 3 new...
I have been a loyal customer since 2008 purchasing 3 new Ford's that never gave me any grief. I love everyone there. I do miss the car rental. But overall its a great place
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Miguel has been my service writer for many yearts. He is...
Miguel has been my service writer for many yearts. He is always friendly, honest, and very knowledgable. He never tries to oversell and always provides options.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff and team were easy to work with and the purchasing...
Jeff and team were easy to work with and the purchasing process was painless. The facility was very clean and the truck prep was quick and well done. Jim
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service manger ! Great knowledge of product and...
Great service manger ! Great knowledge of product and customer service !will work with him again and very time we need anything done with our car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our experience at Ford was excellent. Miguel Hernandez...
Our experience at Ford was excellent. Miguel Hernandez was very professional and knowledgeable. He went over and beyond helping us get our new car. I would recommend him to my friends and Penske Ford dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car