Skip to main content

McFarland Ford of Rochester

(644 reviews)
Sales hours: 9:00am to 5:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (603) 204-2415 (603) 204-2415
Used (603) 250-6405 (603) 250-6405
Service (603) 256-2276 (603) 256-2276

Reviews

(644 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McFarland Ford of Rochester from DealerRater.

Want to share your experience with this dealership?

Write a review

I am extremely happy with my experience here.

I am extremely happy with my experience here. No pressure. Easy to communicate with. Fair trade value and excellent value on my purchase. Matty K was great. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick and easy to work with.

Quick and easy to work with. A real professional type atmosphere. I look forward to returning for service again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to schedule, short wait time so overall very

Easy to schedule, short wait time so overall very satisfied. This was my first service and so it was very important for my future decision on where to have my truck serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Convenient to drop vehicle overnight for longer

Convenient to drop vehicle overnight for longer appointment and service needs. Got a timely call when done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Appointment for brake maintenance, replaced pads and

Appointment for brake maintenance, replaced pads and rotors and was a waiter. Job was completed in approx 1 hour, much faster that I expected. Great service and in and out repair. Excellent work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Matt is so great to deal with.

Matt is so great to deal with. He made purchasing my truck a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I got an appointment with ease.

I got an appointment with ease. There were plenty of open seats in the waiting room and the repair cost was less than the quote, Can't get any better than that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First time I went in for a synthetic oil change, I was

First time I went in for a synthetic oil change, I was there for about 40-45 minutes. Second oil change included fuel injection system flushed and serviced. This took close to 2 hours... also when booking the oil change it says it includes fluids top off... and my fluids were at the same level, windshield washer fluid low light came on a couple days later and coolant level was under min line...maybe these fluids aren't included? The workers there are nice and respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had great experience.

I had great experience. I would highly recommend this dealership for service. Work was done in a timely basis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and personable.

Very friendly and personable. They worked with me to get closer to the finance range I was looking for as well as the mileage range on the warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.