Reviews
Smooth and efficient!
This is an exceptional dealership and we would recommend it to anyone who wants ease of service with great people! Jim Brown is the BEST.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First service appointment
I brought my car in for the first time yesterday morning. First of all, I was late due to traffic and was told, "No problem" when I arrived and asked if too late .My car was taken immediately and I decided to wait .Dale was great! I was offered coffee, water.. In less than an hour,my car was ready. It looked new again after being washed and vacuumed. I appreciate the friendly service and will be back . Thanks so much ! Beth
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Satisfied Customer
Always very polite & accomadiating and job well done. The service department is very clean & a pleasure to deal with, very professional. Will continue with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Experience
I had a great experience at Herb Connolly. It was the first time I have had my car serviced, had a recall notice and had the airbag fixed. Debbie was wonderful and I felt comfortable coming here. It is a little far from me, but I would visit again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always an informative visit
I go to this dealership for my services because I trust the work and the information. I provided details of the work required and prices and do not feel pressured to act on suggestions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderfully professional friendly helpful
Everyone at the dealership were great. Hale was so helpful and educational. Corbin was so professional knowledgeable and wonderful. I would recommend this dealership to everyone I know. Thank you. We are so enjoying our new MDX
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very happy with service!
I have been going to this dealership for 12 years. I am always taken care of very well. They are very courteous and I trust them too. They either provide me with a ride home or a loaner. Very happy with everything! Marie Summerfield
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
I spent weeks looking for a new vehicle. Car shopping is not something I look forward to. I was interested in a no nonsense approach. I wasn't interested in haggling and dancing the deal. Dennis Murray was the salesman and he was great. Informative, personable and no nonsense. Worked with me to find a vehicle that suited my needs and worked diligently to deliver the vehicle expediently. Once delivered I appreciated the time he and Jim Brown spent with me understanding the vehicles' options. It was a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
I recently went into Herb Connolly in Framingham for a routine maintenance for my car. The consultant was fantastic and very helpful. You could tell he wanted to ensure I had a great experience. Will be back for more when needed. Thanks Dale.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dennis and team were very responsive and helpful
Great experience and Dennis was very responsive, available when we needed and all information and materials supplied in a timely was to make a decision. Easy end to end process and very fair pricing with transparency to what is in the market. Would recommend this dealership for a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car