Reviews
Getting my Dodge Charger
Everyone was friendly and helpful. They were always easy to contact and kept the process simple. I was able to get a great deal on my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New car purchased including trade of old one.
I’ve purchased five cars from Roy porter., he gets the job done, no fuss or games. I will continue to get my vehicles there in the future .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
a pleasant car purchase
Our test drive, purchase, and follow up were handled very nicely. Our sales person, Derrick Smellie, was a pleasure to work with. I think that I have said enough and do not wish to say anything else to satisfy the 25 word minimum.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
We walked in and were greeted right away. Peter asked us if we were looking for in a vehicle. He made some suggestions. We took the car for a drive and loved it. We didn’t like the color so we picked a color we did like and he found it somewhere else. I think from start to finish we were there for maybe 1.5-2 hours at the most. It was great, pressure free shopping at its best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The BEST
Awsome experience. Wouldn't: go any where else. Derrick Smellie is the best car salesperson very knowledgeable and helpful. Will always come back to Herb Connolly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant, truthful and stress-free
Workings with Wens was a pleasure. I had already done research on the car I was interested in and he got me right out for a test drive. He was very knowledgeable about the car and showed me a few features I hadn't yet read about. The pricing was fair and without drama, and the financing was great! Would definitely recommend this dealership to anyone looking for a purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2017 Elantra
Love my 2017 Elantra. Like all the bells and whistles!! Service department is great when I bring my car in. Plan on going back when my lease is up to get another Elantra.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great price but be wary of the process
This dealer offered a competitive price for the vehicle but the actual process of buying the car with them was not smooth at all. They failed at communicating effectively and timely with me and the expectations created around delivery date and/or easiness of the process were misplaced. Moreover, the car was not delivered with all features that were agreed upon at purchase.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Use car problem
Girlfriend bought a 2011 BMW 3-Series with low miles 2 weeks ago. They never washed it prior to picking it up like they said they would. Reason being is when I took it for a wash the passengers side headlight was all fogged up from the inside. Opened the hood and noticed it was in a crash. The top bracket was broken leaving an opening in the light for moisture to get in. When we brought it to the dealers attention they said “It’s your car, it’s your responsibility.” Wow, thank you for selling us a car we need to put money into writhing the first day of having it. No thank you, we don’t want a discount on a headlight from BMW.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are very sorry you feel this way. Derrick has confirmed the vehicle was cleaned prior to delivery and had been MA inspected for all safety and regulatory requirements. We would be glad to reclean the vehicle for you.
Anapolsky
I have previously stated earlier how my wife and I had a pleasant car buying experience with Roy Porter. In addition, when I returned to the dealership to obtain an auto inspection sticker, I found the service staff to be very engaging , extremely helpful and attentive to our needs. Based on my brief experience with the service arm of the dealership, I would have no problem or concerns in bringing my car to Herb Connolly's Hyundai dealership for my future Hyundai servicing needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car