MetroWest Hyundai

From the beginning, pulling into the parking lot, till the end leaving with my check list, The service was outstanding!

They tried to sell me multiple services that I did not need after routine oil change … they refused to put on the new inspection sticker because they said I needed 4 new tires for $1300 on my 2023 Tucson with only 27,000miles … I subsequently took it to another station where they said my tires were fine and they put the sticker on …love my car but do not like the service department…

I had high hopes about this service visit from the beginning but it went south. So the initial greeting was solid. Checking in with me while I waited for the service to be completed was good. Once I left (received a loaner) the follow ups were non-existent. When I picked up my vehicle and dropped off the loaner the young lady checking me was kind polite and courteous but had no real knowledge about the work completed or what I saw on my receipt. I still have zero information about how to fix the problem where my car thinks a door is still open and therefore we must use a screw driver to bypass the gearshift. I’m very disappointed with the follow up, I guess the lack of follow up would be more accurate. Ironically I’ve hear from the dealership more than once about buying a new Hyundai. I’ll be going to another Hyundai dealership for support if this is what I am expect….just saying.

I recently purchased my second car from Nick again, and once again he provided outstanding service. He was professional, patient, and easy to work with throughout the entire process. He answered all of my questions honestly and made sure everything was handled smoothly.

I had a great experience purchasing my car from this dealership. Nick was super friendly, professional, and patient throughout the entire process. They answered all of my questions clearly and made sure I understood every step without any pressure.

Metrowest Hyundai was great Rudy Clifford and Casey Allen were great to work with. Live my new Tucson

I wanted to share my excellent experience with Metro-West Hyundai, where I recently purchased a new Hyundai Tucson Hybrid SUV. The sales consultant, Roy Porter, was wonderful to work with and took the time to explain the vehicle's features in detail. The entire purchase process was smooth and efficient. Additionally, Metro-West Hyundai provides outstanding after-sales service. I highly recommend Metro-West Hyundai to anyone looking to purchase a new vehicle.

My daughter found a car she wanted to buy and we did not want the rate that the dealer's lender offered so we went elsewhere to get funding. At the time, I informed the salesperson which lender we would be going though. When we tried to actually purchase the car, we got the run around and were told that they have 'had bad experiences with my lender in the past and would not work with them'. The lender is USAA and I have purchased the majority of my cars using their funding. Never an issue. Always professional. The lack of communication from MetroWest Hyundai and their unprofessionalism has us going elsewhere. It was a huge waste of time and my personal opinion is that something about this dealership is shady. I would advise going somewhere more up front with your vehicle purchase.

One of the worst dealership and lying on your face as they do not deserve my business, test drive the vehicle and promises me to work on car pricing as soon as come back from lunch and made us wait for an hour and then asked them about vehicle and said to us it’s sold couple of hours ago and lied to our face . Never deal with this kind of unprofessional individuals and no respect for customers and their own ethics.

Nick was great, knowledgeable about vehicle and answered questions. The staffs were very friendly there.