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Estero Bay Chevrolet

(1,036 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (239) 908-0806 (239) 908-0806
Used (239) 908-4001 (239) 908-4001
Service (239) 301-3393 (239) 301-3393

Reviews

(1,036 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Estero Bay Chevrolet from DealerRater.

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Had a great experience.

Had a great experience. Sergio put me in my dream truck. Arrived at noon and had a test drive, detailing and all the paperwork completed by 4. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The sales manager was highly professional, with excellent

The sales manager was highly professional, with excellent knowledge of car features. They guided me through a seamless purchasing process, making it smooth and stress-free. Highly recommend this dealership for their expertise and customer-focused service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All departments work really hard to keep customers happy

All departments work really hard to keep customers happy service sales everyone is nice and make accommodations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Great dealership to work with.

Great dealership to work with. Michael did the sale how we had requested and very professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Estero Bay Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

Been going there for 14 years and the last visit was the

Been going there for 14 years and the last visit was the best one. I am a Corvette driver.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Consumer response

Just wanted you to know I'm no spring chicken and have been to all sorts of dealerships all my life. When my wife and I were moving to SW Florida I asked the owner of the Chevrolet Dealership could he recommend a dealership where we were moving to. He said he'd call me the next day and he said Estero Bay Chevrolet. But that was 14 years ago and I joined the Corvette Club of Naples. Been getting all my services done at Estero but the original owners sold it to a new Corporation and the service quality was a bit sporadic. But my last visit was the best I've had in 14 years. They're improving everyday. Will they ever me as good as my experience with the dealership in PA? Maybe but it's better thsn ever. And you all know we Corvette owners want great service.

The employees are friendly, but the wait times are very

The employees are friendly, but the wait times are very long. This time it shows not to wait and the shuttle wasn't available so they got me a lyft driver, which I appreciated. The main reason I'm only giving them three stars is because during my oil change, they were supposed to rotate my tires and I know they did not because I had recently purchased a new tire and it was in the same spot on my car when I picked it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional they did take a bit longer than

Very professional they did take a bit longer than expected but I assume that was on GM’s side but very helpful and responsive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Arrived at 8:45am for my oil change and tire rotation.

Arrived at 8:45am for my oil change and tire rotation. Waited in the very comfortable Waiting room. Vehicle was done in less than 45 minutes. Will definitely continue to purchase and service from Estero Bay Chevrolet. My service rep was knowledgeable and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Estero Bay Chevrolet. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Very customer friendly and extremely responsive to

Very customer friendly and extremely responsive to customer needs I highly recommend them and definitely take my vehicle back to them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Edgar and everyone I came into contact with were very

Edgar and everyone I came into contact with were very helpful and polite. I will be using this service department in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!