Reviews
I have purchased 5 vehicles from the dealership and even
I have purchased 5 vehicles from the dealership and even brought my son in to buy a vehicle. I have never had a bad experience. The service is top notch and Will Barios has always done my paperwork and has always been able to get me the pricing and deals I am looking for. I specifically ask for him because he really does a fabulous job! I am lifelong customer of Estero Bay Chevy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Estero Bay Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Can’t check transmission or brake fluid and takes three
Can’t check transmission or brake fluid and takes three days to check warning lights. Pitiful.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I’m sorry for the inconvenience you faced. I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Gio Monteiro, General Manager Estero Bay Chevrolet | gmonteiro@group1auto.com
Edgar the service advisor was amazing: Friendly, helpful
Edgar the service advisor was amazing: Friendly, helpful and accommodating. The only problem I had was the tires I specified when making the appointment weren’t in stock, although the scheduler said they were. I ended up going with a more expensive brand.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are glad to hear Edgar provided such friendly and helpful service. We apologize for the inconvenience with the availability and understand how that could be frustrating. Your experience has been shared with our team to help prevent this in the future. We appreciate your patience and your business.
Mario, the service agent made me feel valued.
Mario, the service agent made me feel valued. He respected my time and needs. Well done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Estero Bay Chevrolet. We hope you have a great day!
It was my first time here.
It was my first time here. Staff was very friendly & courteous. Five stars for them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Estero Bay Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The Service Department had a reasonable wait time to wait
The Service Department had a reasonable wait time to wait for my service so I was pleased. My Service Manager, Jaheim German, was very attentive, sessional and great communicator.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Mario was extremely helpful Car serviced in a timely
Mario was extremely helpful Car serviced in a timely fashion Staff was very helpful and friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Timely service.
Timely service. I had an appointment. Staff was friendly and explained procedures and costs and prepared me for future appointment costs for routine service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Title: Exceptional Service Experience at Estero Bay
Title: Exceptional Service Experience at Estero Bay Chevrolet I recently visited Estero Bay Chevrolet for an oil change, and I can't rave enough about the outstanding service I received from my Service Advisor, Edgar. From the moment I arrived, Edgar was welcoming and efficient, making the check-in process seamless. With my car at 15,000 miles, Edgar took the time to suggest additional services that would help maintain my vehicle's performance, showcasing his expertise and genuine care for customer satisfaction. I had several questions regarding my vehicle and maintenance, and Edgar answered each one with patience and clarity, never once seeming frustrated or rushed. His friendly demeanor and commitment to providing top-notch service made me feel like a valued customer. It's not often you encounter someone so dedicated to ensuring customers leave fully informed and satisfied. Thanks to Edgar, Estero Bay Chevrolet has secured its place as my go-to dealership for all future service needs. I wholeheartedly recommend Edgar to anyone looking for a reliable and knowledgeable Service Advisor. Thank you, Edgar, for turning my visit into a fantastic experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Estero Bay Chevrolet. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
They got me in and out quickly.
They got me in and out quickly. Customer service was top notch. I’ll be going back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your kind words! We strive to provide quick service and excellent customer care. Can't wait to see you again!