Reviews
Outstanding service on a ca that was disabled.
Outstanding service on a ca that was disabled. Both the service Tech and service manager were great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Marko was awesome!
Marko was awesome! He explained the service and got the car back to us quick.we even got a complimentary car wash. Thanks for the great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Estero Bay Chevrolet. If you have any further questions, please don't hesitate to reach out!
My service rep was polite, engaging and cared about
My service rep was polite, engaging and cared about customer service. Highly recommend. 2024 GMC Sierra 1500 Denali
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so happy to read such a great review about Estero Bay Chevrolet! Thanks for the recommendation, and have an amazing day!
I thought the service writer was exceptional polite and
I thought the service writer was exceptional polite and friendly told me my vehicle would de ready at 3:00 and it was finished at 2:00 nothing better then that! Estero Chevrolet has always provided great service on my vehicles. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Service!
Great Service! Excellent employees , done on time and done right! Awsome job. Will return for service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Carman, thank you so much for your kind words! We are thrilled you had a great experience with our team and can't wait to work with you again. Your satisfaction is our top priority. See you soon!
My service was great this time.
My service was great this time. Very efficient. My service Manager was Marco. And he was great. Good communication skills. He’s a keeper!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're thrilled to hear that you had a positive experience with our service and excellent communication from Marco! We'll definitely pass on your compliments to him. Thanks for choosing our business!
The dealer is approachable, friendly, helpful and kind.
The dealer is approachable, friendly, helpful and kind. She guided us also on our way home for us to be safety. Also the staffs, head/manager/supervisor they are all amazing. I recommended Chevrolet to colleagues if they're ready to get a car. We are so lucky and blessed we've known them they helped us all in order for us to get a car. Many appreciated our car because it looks like a sports car and look like brand new. Someone said it is very durable. We are so happy for our car. Thank you to all of you🙏🙏🙏
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
My tire was changed and my spare was left in the bed.
My tire was changed and my spare was left in the bed. That not okay!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to speak with us about your recent concerns. We truly appreciate your understanding and the opportunity to address this with our team. Please know we are reviewing this at our next technician meeting to ensure it does not happen again. We’re committed to improving your experience on your next visit. Gio Monteiro, General Manager Estero Bay Chevrolet | gmonteiro@group1auto.com
Couldn’t say enough about my Sales Associate Alvaro, very
Couldn’t say enough about my Sales Associate Alvaro, very pleasant from the moment he introduced himself all the way through signing. Never once did I feel pressured by him and he answered all my questions. Shame that everyone in the building wasn’t as nice as him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback and for highlighting Alvaro’s excellent service. We’re glad he made your experience pleasant and pressure-free. We regret that the rest of your visit did not match that same level, and we’ll use your comments to ensure a more consistent experience across our team. Estero Bay Chevrolet sales team, (239) 908-2600
Christian was a big assistance to me and made me aware of
Christian was a big assistance to me and made me aware of a discount that I was eligible for on the service of my C8 Corvette.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!