Reviews
My wife and I went into this dealership to buy a
My wife and I went into this dealership to buy a particular car. We were met by a well trained knowledgeable person who was very interested in helping us find exactly what we wanted. The purchase was complete and swift. Thanks Gavin.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your positive comments about Beck & Masten Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Process was smooth starting with scheduling an
Process was smooth starting with scheduling an appointment to get my vehicle serviced, being promptly attended to upon my arrival and getting my car taken care of in a quite short amount of time. I appreciated the feedback about other recommendations based on their inspection and time for me to decide what I wanted done or was declining.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so happy to read such a great review about Beck & Masten Kia! Please don't hesitate to reach out if there's anything additional we can do for you.
Took too much time.
Took too much time. There was TV, coffee, and water for free. From the appointment time, it took 2 and a half hours for the service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Lydia, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
The staff is very courteous.
The staff is very courteous. I went in for an inspection and did not have to wait long for my car. They washed it . And I was on my way. Thank you Beck and Masten Service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sharon, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Thank you, and have a fantastic day!
The service department at Beck & Maston sucks.
The service department at Beck & Maston sucks. They had my brand new car for two weeks and never did one piece of work. My car is only three months old.. my insurance adjuster couldn’t even get in touch with someone beware!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry for the delay with your insurance claim. These repairs can take longer due to required reviews and approvals beyond our control. If any delay was on our end, we sincerely apologize and will work to improve our efficiency moving forward. Thank you for your patience and understanding. Elias Perez Service Manager eliasperez@group1auto.com
I recently bought a car here, and I had a good experience
I recently bought a car here, and I had a good experience with this dealership. Everyone was very helpful and kind!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Margo was awesome.
Margo was awesome. She made sure I was taken care of and everything went smoothly. She made sure I had transportation to and from work. Top notch service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good service!
Good service! Reasonably priced! And, right on time for pickup! I recommend this service to everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Beck & Masten Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!
Margo did a great job assisting me with my issue.
Margo did a great job assisting me with my issue. The whole service team is awesome!!! Thanks guys.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy to set up service appt and car was ready faster than
Easy to set up service appt and car was ready faster than anticipated. Service advisor was great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jessner, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!