Reviews
This dealership was amazing Brandon was so nice and
This dealership was amazing Brandon was so nice and helpful he understood what I wanted and what I needed. He helped so much he is a good employee from what he has done towards me. Without his help I would never have my new dream car! It was so easy to get the car too. This is the best dealerships ever.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!
As usual?
As usual?.careful explanation, sincere intention to satisfy and service customer concerns by dedicated folks. Service was swift and finished as promised. Thanks again Jason!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brenda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The guy (Jose) helping us was great 👍🏼 and made the
The guy (Jose) helping us was great 👍🏼 and made the whole sales process smooth. He helped arrange for the exact car (trim level & color) from another dealership without us going through the hassle. We appreciate the effort of the higher sales management team as well. They weren’t simply trying to just upsell us a car with jacked up prices.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Elayasi Farzad General Manager felyasi@group1auto.com
We recently had an outstanding car-buying experience at
We recently had an outstanding car-buying experience at Beck and Masten Kia. From start to finish, Loab and Xavier ensured the process was seamless and stress-free. Their in depth knowledge and thorough answers to all my questions helped me feel confident in my decisions. They went above and beyond to find the perfect car for us, the Kia Sorento X-Line Prestige. Their dedication to customer satisfaction truly stood out, making us feel valued throughout the entire process. We highly recommend Beck and Masten Kia, especially Loab and Xavier, for anyone looking for a customer-focused, exceptional car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Kelly, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
Excellent sales rep -Brandon.
Excellent sales rep -Brandon. Unfortunately, 2.5 hours just to sign paperwork and deliver the car after everything was already approved and finalized. Industry-wide pain.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback and for acknowledging our excellent sales rep, Brandon. We apologize for the unexpected delay in the final process and are constantly working to improve our efficiency. Thank you for choosing our business and we hope to provide a smoother experience in the future.
We had great service on our Kia Sorento at this location.
We had great service on our Kia Sorento at this location. We also purchased our car from here, recommend to others. Another great thing was I had a complimentary uber ride back to my home. Thank you Kia Tomball.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Homero, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Jason was an excellent supervisor—-the car was thoroughly
Jason was an excellent supervisor—-the car was thoroughly checked and upgraded with new filters, etc
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Jason here at Beck & Masten Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Gary was great made me feel welcomed and he made the
Gary was great made me feel welcomed and he made the process easy and kept me informed on everything. Whole thing took about an 45 minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Austin, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you have any further questions, please don't hesitate to reach out!
Service department is very nice and helpful.
Service department is very nice and helpful. This location is the closest kia dealership to me and will continue to get my car serviced at this location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! Please don't hesitate to reach out if there's anything additional we can do for you.
Johnny took great care of me and my car!
Johnny took great care of me and my car! He was very efficient and informed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bonnie, thanks for your praise and kind comments about Johnny. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!