Reviews
I had the greatest experience, with Lauren MacDonald.
I had the greatest experience, with Lauren MacDonald. I recommend asking for Lauren MacDonald for your next car !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for taking the time to let us know your experience with Audi Shawnee Mission and Lauren MacDonald. We agree she does a great job!! Thank you again.
I love bringing my vehicle in for service at Audi Shawnee
I love bringing my vehicle in for service at Audi Shawnee Mission. Seth is great with updating me on my vehicles progress and making sure everything is completed that is needed. keep up the great work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Karen, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
I’ve been bringing my car into Seth for service for about
I’ve been bringing my car into Seth for service for about a year. He does great with keeping me up to date and getting everything I need addressed! Keep up the good work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
M Mac, we're glad you had such a wonderful experience with Seth! We agree with you 100%. We do appreciate your review and your business, Thank you again.
Bought two cars from this location.
Bought two cars from this location. Always an easy process with sales being transparent. Seth P. in service goes above and beyond to make sure your needs are met.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard R, thank you so much for the positive review and your repeat business. We appreciate you and your kind words.
Great experience!
Great experience! Ask for Lauren MacDonald! Knowledgeable & Fun Audi Shawnee Mission did a great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi N Adhikari, thank you for taking the time to leave a review for us at Audi Shawnee Mission. We're happy we could meet your expectations! We agree Lauren does a great job. Please let us know if we can be of assistance.
Lauren was a great salesperson.
Lauren was a great salesperson. My first Audi so I had a lot to learn. She guided me through the process and made sure I knew what I was getting with a great combination of patience and “salesmanship” that helped me make a decision. The support didn’t stop after the sale—Lauren made sure I knew how to use all the bells and whistles, what to expect, who to call when I needed help. She also followed through on a very minor issue, making sure it was tidied up. Great experience overall and would be happy to work with Lauren (and this dealership) again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, we're so glad that we were able to go above and beyond your expectations! We 100% agree that Lauren does a great job. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Been to this dealership several times over the past year
Been to this dealership several times over the past year and have been very happy. It’s extremely clean, spacious & well run. Also, Seth Pecina in Service has made my life very easy in working with them. He’s been responsive, courteous, helpful and accommodating. Seth is a professional who is attentive, caring and represents his department well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrew D, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Lauren was great at Audi SM!
Lauren was great at Audi SM! I’ll definitely contact her for my next car purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Julie, Thank you for the great comments and the 5-star review. We agree- Lauren does a fantastic job. I will be sure to pass on the feedback.
Noel did a great job with our A3 service recently.
Noel did a great job with our A3 service recently. Highly recommend him and Audi Shawnee Mission
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brian Kaemmer, we are very happy we could provide you with a positive experience! We look forward to seeing you in the future. I will be sure to pass on the great comments to our team.
It was great Noel had my car picked up and delivered back
It was great Noel had my car picked up and delivered back to me… service by Cole , who also sent a walk around video explaining what he found. That was great. Timmy picked up and returned my car and I was very pleased. I was worried that I would not like driving back to dealership for service , I live in Liberty . This alleviated that concern ! Thank you Noel and staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lana, thank you for taking the time to leave a review for us at Audi Shawnee Mission. We're happy we could meet your expectations! We appreciate your business and look forward to helping you again in the future.