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Biggers Mitsubishi

(1,181 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 1:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
2017 state dealer award
View 5 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (847) 653-2025 (847) 653-2025
Used (847) 653-5170 (847) 653-5170
Service (847) 653-2462 (847) 653-2462

Reviews

(1,181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mitsubishi from DealerRater.

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Complete satisfaction with purchasing our new car 2022...

Complete satisfaction with purchasing our new car 2022 outlander. Wonderful customer service. Knowledgeable employees. We can highly recommend Tyler as an excellent salesperson. Tyler was extremely helpful every step of the way from the features of what the car had and also the buying process. I will definitely come back to buy myself my own car in the next week or 2 weeks from now highly recommend this Mitsubishi dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Complete satisfaction with purchasing our new car....

Complete satisfaction with purchasing our new car. Wonderful customer service. Knowledgeable employees. We can highly recommend Tyler as a personable no pressure salesperson. Tyler was extremely helpful from start to finish. Brian initially answered all our questions promptly and Jim was very helpful with our financial questions. Biggers is an amazingly professional dealership that we can highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a good experience with this dealership and have...

I had a good experience with this dealership and have purchased from them before. I had excellent one to one service from Tyler. He answered all my questions, addressed any concerns, and was always available as I was making my decision. I did not feel pressured, I felt the decision process was my own and on my terms. Overall I had a good experience with all of the people that coordinated the sale and purchase of my vehicle. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I leased my Mitsubishi Outlander from this dealership, I...

I leased my Mitsubishi Outlander from this dealership, I live far away about 1 hours' drive from this dealership since only they have the model I wanted, I contacted them through website and they reached me almost instantly. they are very straight forward on the phone and answered my questions honestly. I eventually drove there and the sales Tyler Pergrem and Production specialist Jim Casey were both very kind and down to earth, no upselling, no pushing, no number game playing, no hassle, , the whole process was easy and relaxing. It was a really awesome experience, and that changed my view of car sales person! I encountered number game playing, fake ads and empty promises from other 2 dealers before this one and really hated those car sales person. I thought every car sales person are not honest due to those encounters. But these people in this dealership total standout and make me believe that honest car sales does exist! Strongly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought my last two cars here and had a pleasant...

I bought my last two cars here and had a pleasant experience both times. Found the car on their website, called and talked to Tyler and set up a time to go in and discuss it. He wasn't pushy at all and the process went smoothly like my last experience here. Their service department is great too. I plan on going back for my next car when the time comes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This place is amazing just purchased a 2022 outlander and...

This place is amazing just purchased a 2022 outlander and staff was great go see sha great guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The overall service/sales for Elgin Mitsubishi meets and...

The overall service/sales for Elgin Mitsubishi meets and exceeds what a 5 start dealership should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This place is absolutely amazing. From bad credit to good...

This place is absolutely amazing. From bad credit to good credit, these folks will get you done. I'm telling you all, it doesn't matter what your situation is. These folks go above and beyond. They will get you approved, no matter what. I worked with one of the best salesmans there. He is a product specialist as well. They hooked me up so bad, that I bought 3 vehicles from him. Just go there and talk to Sha. He will get you in a vehicle and get you financed. Any questions, please don't hesitate to respond to me. You will be absolutely amazed at this dealership. 5 STARS 🌟 💜

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband and I have been trying to find a used car for...

My husband and I have been trying to find a used car for our daughter for a while. Given the used car market, we’ve had no luck. Went to a few dealers looking for ‘something’ and ended up at Biggers Mitsubishi. Sha greeted us and showed us the few cars we ‘thought’ we wanted. Through our conversation, he had us look at a 2018 Outlander and wow, we were sold! It’s not what we came for but thanks to Sha, it’s what we needed. We’ve never had Mitsubishi’s before but I think the next time we’re in the market for a car, we’ll be going to Biggers Mitsubishi to work with Sha!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership is the best. Great people great cars, and...

This dealership is the best. Great people great cars, and great service. I recently bought a new car here and the salesman, Tyler, was outstanding- not pushy at all and very knowledgeable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.