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Biggers Mitsubishi

(1,180 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 1:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
2017 state dealer award
View 5 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (847) 653-2025 (847) 653-2025
Used (847) 653-5170 (847) 653-5170
Service (847) 653-2462 (847) 653-2462

Reviews

(1,180 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mitsubishi from DealerRater.

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I am very satisfied with my purchase at this dealership....

I am very satisfied with my purchase at this dealership. Shaf was so helpful and very professional. When I arrived at dealership he had the vehicle ready on the lot. He answered all my questions and what I really liked about him is that Shaf wasn't pushy as other dearlers are. Also the guy in Financial department was very helpfull and also very nice person. I am greatful for the best buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We worked with Tyler Pergrem at Biggers and it was a...

We worked with Tyler Pergrem at Biggers and it was a fantastic experience. Tyler was informative, attentive while also allowing us to not feel overwhelmed. He walked us through the entire process, helped answer any questions & helped with pricing. Heck, he even brought out a rag & cleaner to clean the car off himself! Highly recommend working with Tyler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tyler was wonderful. We started looking at a new car...

Tyler was wonderful. We started looking at a new car back in Feb or March. Tyler was the young man that approached us. He had a nice smile even though we had to have mask on. Tyler said they did not have any 2021 Outlanders in and that they were only making 2022. He said they would be in around May. Tyler kept us informed on the progress of the new Outlanders. He was very knowledgeable and was not pushy. I am very happy with my new Outlander and give Tyler 5 stars. Just a note this is my third vehicle I have purchased from Biggers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience! Quick, great deal, and informative! Joe...

Great experience! Quick, great deal, and informative! Joe Graves is a great guy to go see for your next vehicle! Finance manager also very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I will not deal with this place I paused to look at a...

I will not deal with this place I paused to look at a picture of a car they had posted online went to look and see if it had the manual transmission I would want, a pop up window showed up on my phone I skipped it just trying to check the transmission, would have had to go through the whole search on the site find the car again, not that interested so I backed out of the site. Less then a minute later my phone rings they are asking if I am still interested in the car, if I was that ended any interest I had. I opened the privacy policy online and they claim to not collect any identifying information well to me my phone # and name sure are identifying information this is a part of the privacy policy- Normal Web Site Usage: During normal web site usage, we do not collect or store personally identifiable information such as name, mailing address, e-mail address, phone number, or social security number. You can visit Biggers Mitsubishi's web site to read product, company, and other information. The only information we collect and store during normal web site usage is the name of your Internet service provider, the web site you last visited, the pages you request, and the date and time of those requests.We collect this information to generate statistics and measure site activity to improve the usefulness of customer visits. This information is shared only within Biggers Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What a pleasure working with Tyler to get my new vehicle....

What a pleasure working with Tyler to get my new vehicle. Very knowledgeable about the vehicle. All the staff was GREAT! Especially my man Tyler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was so helpful. My salesman Tyler wasn't pushy...

Everyone was so helpful. My salesman Tyler wasn't pushy in the month that we were talking. Jalin made sure I was happy with the car and had everything check out that I felt needed to be checked out. And Jim the finance guy man with my credit he worked a miracle. I have been telling everyone to go here. And I will be a repeat customer when it comes time. It's a no pressure atmosphere and as a buyer that's the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I worked with Jim Casey to purchase my Mitsubishi...

I worked with Jim Casey to purchase my Mitsubishi Outlander Sport at Biggers Mitsubishi in Elgin. What a great experience! He was able to have everything ready for me to pick up and head out before the snow storm last week. He also helped my mom with her Mitsubishi purchase just a few months ago. I would recommend to anyone looking for a great vehicle and great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience at this dealership! Everyone was...

I had a great experience at this dealership! Everyone was extremely friendly and very helpful. They answered all of the questions we asked and then some. The worked with us on number and we ended up leaving happy and stress free! This is a great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Daughter’s First Car!!!!

My daughter and I just purchased a 2014 Hyundai Sonata and we could not have been more pleased with the entire experience. From the first call, speaking with Joe, to our visit there and closing the deal with Joe, Brian and Jim. They were very professional, patient, and answered all questions we had concerning the car. In the end we made a deal that worked for both of us. I highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.