Reviews
Worth the drive
This dealership is worth driving to. My husband and I were hesitant to drive up to Elgin from Chicago, I am glad that we did. Jim Casey and Brian Hess are good people to fo business with. They listen to your concerns and will find the car that you want. They make car buying a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Execelent people
highly recommended, very good sellers very attentive. Good Dealers Mitsubishi of Elgin. Excellent seller people Good seller guy Jimmy 100% Recomended Excellent cars Friendly people
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love my new car!
Jim Casey and Emal Noor made my car buying process easy and quick and made me feel like I was a part of the family. I was dreading the process of buying a new car but they made it easy. I would definitely recommend Biggers to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Walked in just looking, walked out with a brand NEW car!
Right away Max greeted us and was very helpful throughout the whole process. He did everything to get me the best rate and price! No hassle, no headache! Overall I'm beyond satisfied and glad I came here because I walked away with a brand new car! The whole team at this location are great people, very professional! They will do everything they can to help and get you in a vehicle. I would come back to this exact location for any future purchases!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
One xxxx of a happy customer!
I am extremely happy, satisfied, and just excited that we finally after 3 Mitsubishi we were able to find a great dealership and a great salesman Anthony Muffoletto was by far one of the best salesman I have ever came across. Ty for making us one xxxx of a happy customer and family cause that’s how he made us feel.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Satisfied Customer !!
After having bad experience from different dealership ,Jim Casey knew how to make our afternoon better.With his patience of just listening to us and his professionalism he satisfied overall our visit and our purchase.Jim Casey thank you !! for your attention.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Superb Service
We could not be more happy with our sales consultant Maxwell Lizotte and Nathan Hughes Biggers Business Manager. From start to finish their communication skills rivaled the buying experience of our other car Mercedes Benz. Biggers is a First Class Operation and this latest purchase was our third from the Biggers Group.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sub par closing experience
Went in to test drive a car from them....along with 3 other local dealers visits/test drivesthe same day. After several back and fourths on the negotiating over the following week....we were ready to pull the trigger and buy either from them or some dealer that following Friday. We asked for hard numbers a few days after our initial test drive and indicated we would like to go in and seal the deal on that coming Friday if we could come to terms, and informing them at the time of our call that Saturday is the least desirable of the 2 days to do this....they don’t get back to us until Saturday morning after learning in the message that we were going to buy a car somewhere...from them or another dealer regardless. Fine, we want the car, we like the price, and we want the process done so we alter our schedule to come in and close. The final number we agreed to could have been arrived at prior to Friday just as easy as Saturday. Knowing we are taking a trip to a family get together, you would think they would at least leave enough gas to get home in the tank...they left the tank about an 1/8 full...barely enough to get home. Ordinarily, I wouldn’t bother to write a review...and I typically wouldn’t especially when solicited to write one as we were walking out the door. Overall, not a huge deal, ( the 1/8 tank of gas ) but an added annoyance to the already tedious process and stress of a car purchase. I mean this is your “thank you for choosing to deal with us” parting gift? In all realty this could have been a 5 star review if they would have been a tad more responsive to our inquiries about their hard final price instead of waiting until we were going to buy elsewhere and then coming up with it.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
My first car purchase
Maxwell Lizotte was a awesome salesman. I bought my first car and everything went nice and smooth. They were able to work with my budget. I had a GREAT experience!! They did everything and anything to make it work, and they made sure I got a GREAT DEAL too. Thank you soooo much!! Will highly recommend to friends and family!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A+ experience at Biggers Mitsubishi
Max Lizotte, and his boss Emal Noor, were great! Made the process move along very smoothly and got me in and out in much less time than I anticipated. Max gave a clear explanation of everything and gave me all the information I needed to make my decision, I would definitely recommend Max and Biggers Mitsubishi to others!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car