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Biggers Mitsubishi

(1,181 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
2017 state dealer award
View 5 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (847) 653-2025 (847) 653-2025
Used (847) 653-5170 (847) 653-5170
Service (847) 653-2462 (847) 653-2462

Reviews

(1,181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Biggers Mitsubishi from DealerRater.

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Going the extra mile to make it happen!

This is our 4th new car purchased at Biggers Mitsubishi, and each time we have been treated with concern and respect. Emal went the extra mile to secure a deal with an outside source which resulted in extra money for our trade in. Izaiah Villa and Emal Noor worked together seamlessly to make it happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Biggers Does It Again!

I only go to the Biggers team when I am purchasing a new car. Jim and Emal have assisted me through the past 10 years. You can not ask for better customer service and professionalism. Give them a call, they’re the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer Service!

I went to this dealership because I saw a great deals online for 2018 Outlander Sport. Jim was very helpful and friendly going through the process. Great customer service, thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service!

Highly recommend Biggers Mitsubishi! Spotted a car online that I was very interested in. Jim Casey and Nate Hughes were patient and informative through the entire buying process. Visit these guys if you need a new or used vehicle.....they will not disappoint!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

FANTASTIC - GREAT EXPERIENCE!

Fifth car we have purchased from Biggers Mitsubishi. Jim Casey, Emal Noor and Nathan Hughes, as always went above and beyond. Also thank you Mitchell for your help today. My daughter, first time car buyer, is thrilled. They put her in an amazing car, and got her an amazing deal. Highly recommend !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

I went to this car dealership because they had great deals shown online. I am a first time car buyer and wasn’t sure what I’d need, but I was extremely satisfied with Jim’s help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New vehicle purchase!

Thanks to Jim Casey,Emal Noor and Nathan Hughes! Great experience! Would highly recommend Biggers Mitsubishi! Made the process easy and simple! Looked around found the exact vehicle i was looking for and handle everything quickly so i could be in and out! Much appreciated! Will return in future for another purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fourth Consecutive Car Buying At Biggers Mitsubishi

Awesome car buying experience! This is my fourth consecutive car purchase at Biggers Mitsubishi in Elgin. I want to thank Jim Casey for his professional experience, and his down to earth personality. After several back and forth on negotiations, finding a suitable budget, Jim worked hard, along with Emol Noor to provide me the best car buying experience, and worked on a reasonable purchase price for my new car. I am so excited...Thank you once again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer Service is Superb

I found myself in need of a car and chose Biggers Mitsubishi in Elgin as my choice. I went to this dealership because of the past positive experience I have had with Steve and Mike in the Service Department. Max Lizotte and Anthony Muffoleto were professional and very knowledgeable. They answered all my questions and made sure I understood the safety features on my car. I did not feel pressured into buying.or making an immediate decision. Emal and Nate worked with me to achieve my targeted financial goal. Anthony followed up with a phone call to ensure I was satisfied with my purchase and inquired if I had any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worth the drive

This dealership is worth driving to. My husband and I were hesitant to drive up to Elgin from Chicago, I am glad that we did. Jim Casey and Brian Hess are good people to fo business with. They listen to your concerns and will find the car that you want. They make car buying a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.