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Swickard Chevrolet of Thousand Oaks

(401 reviews)

Reviews

(401 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Swickard Chevrolet of Thousand Oaks from DealerRater.

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I appreciated that Giovanni allowed us the time we needed

I appreciated that Giovanni allowed us the time we needed to decide which car we wanted. He listened carefully to what we were looking for and did his best to secure a good deal for us. The rest of the staff was also fantastic, maintaining big smiles, good eye contact, and offering firm handshakes. Overall, it was a great experience. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Video of service check was helpful.

Video of service check was helpful. Communication was fast and informative. I will bring my car for service again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Karl, we're glad to hear that the video service check and communication met your expectations at Swickard Chevrolet Thousand Oaks. We look forward to seeing you again for future services!

I am beyond satisfied with the service provided.

I am beyond satisfied with the service provided. Edin was very helpful and tended to all my concerns. I picked up my vehicle in perfect condition, and with everything that I had asked for to be inspected either serviced or fixed. Glad I came here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Anthony, we're delighted to hear that Edin and the team at Swickard Chevrolet Thousand Oaks took such great care of you. Thanks for choosing us, and enjoy your perfectly serviced vehicle!

The Swickard Chevrolet team was great to work with while

The Swickard Chevrolet team was great to work with while purchasing my new vehicle. Bill (sales) was diligent getting the deal done quickly and fairly. It was a great experience and I recommend this dealership! S. Hope

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We recently bought a Tesla from this dealership and got a

We recently bought a Tesla from this dealership and got a great deal! Our salesperson, Pejman, was fantastic—knowledgeable, helpful, and easy to work with. Nick also took the time to answer all our questions about the car, and the manager, Josh, was great as well. The whole experience was straightforward and hassle-free. I also have to mention the finance manager, Jeremy—he was incredible. Super kind, very knowledgeable, and he got our deal done quickly and smoothly. I just can’t say enough good things about this team. They’re honest, professional, and genuinely great people. I would recommend this dealership to anyone. Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Staff was very professional and friendly.

Staff was very professional and friendly. I would definitely recommend Swickard Chevrolet to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation! We're delighted to hear that our team at Swickard Chevrolet Thousand Oaks provided a professional and friendly experience. We look forward to serving your friends and family in the future!

Had a great experience buying my daughter’s 1st car.

Had a great experience buying my daughter’s 1st car. Fast, easy and every one was really nice, accommodation and friendly!😃

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly respectful, courteous staff at Swickard

Highly respectful, courteous staff at Swickard dealership. Dealership staff patiently provided responses to questions regarding vehicle during purchase review and transaction. Highly recommend dealership for sales and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very courteous, professional treatment with Swickard

Very courteous, professional treatment with Swickard Chevrolet dealership representatives. (Notably, our sales representative, Mr. Pejman Salehi.) Messrs.; Salehi, Abujaber, Purser, dealership were patient, respectful during extended vehicle review and transaction. Highly recommended dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Tom, thank you for recommending Swickard Chevrolet Thousand Oaks! We're delighted to hear that Mr. Salehi and the team provided courteous and professional service during your visit. We appreciate your support! Enjoy the road in your new vehicle, and welcome to the Swickard family!

Had a wonderful experience working with Isaiah.

Had a wonderful experience working with Isaiah. Very happy with the ease of purchase and level of service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Isaiah made your experience at Swickard Chevrolet Thousand Oaks a wonderful one! Thank you for sharing your positive feedback, and enjoy the new ride! Welcome to the Swickard family!