Reviews
The service for my vehicle went well and my vehicle was
The service for my vehicle went well and my vehicle was ready within the time frame given.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear your service at Swickard Chevrolet Thousand Oaks went smoothly. Thanks for the trust in our team!
The level of service at Swickard Chevrolet of Thousands
The level of service at Swickard Chevrolet of Thousands Oaks is beyond fantastic and they deserve 100 stars instead of just 5. I have been a long time customer and I will remain one for life. They have provided me with unparalleled service each & every time.. They are the absolute best in their business.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and glowing feedback! We're delighted to hear that Swickard Chevrolet Thousand Oaks continues to provide unparalleled service. We look forward to serving you for many more years!
Dealer is good; prompt service usually, EV issue for my
Dealer is good; prompt service usually, EV issue for my new Bkazer caused some communication issues, due to miscommunication between tow truck driver and service writer. Eventually got straightened out although some issues still exist with vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Tony, thank you for sharing your experience with Swickard Chevrolet Thousand Oaks. We apologize for the communication hiccup and are glad to hear things were eventually sorted out. Please don't hesitate to reach out if there are any lingering issues we can assist with!
Great service.
Great service. Professional, no hassle experience. I highly recommend this dealer for service on your car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, thank you for recommending Swickard Chevrolet Thousand Oaks! We're glad to hear you had a professional and hassle-free experience with our service team. We appreciate your support!
Great work.
Great work. I went I. There and they were so helpful and answered all my questions
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Juan, your kind review warms our hearts! Thank you from the Swickard Chevrolet Thousand Oaks Team.
Jake was very professional at keeping me updated with the
Jake was very professional at keeping me updated with the status of my truck. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team at Swickard Chevrolet Thousand Oaks loves seeing great reviews! Thank you!
The positive is they had an excellent preowned car at an
The positive is they had an excellent preowned car at an excellent price and were receptive to my negotiating an even better price. The negative is they tried to sneak in an extra $1600 in xxxxxxxx fees that I caught them on. They pushed the warranty which I thought made sense, but again it was ridiculously marked up, that we were able to negotiate for much less. The other negatives were we ended up waiting for well over an hour and the mgr kept saying it would be any minute. Finally when I came back to pick up the car 2 days later to pick it up , I still had to wait another hour. On a final note the finance guy, Mike, was a knowledgeable and decent guy.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate your feedback and are glad to hear that you found a car at an excellent price and were able to negotiate effectively; however, I apologize for the wait times and any confusion with fees and warranty pricing. Your comments will be shared with the management staff for review. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out to me at the email address below. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com
Good Customer service, would recommend always answers my
Good Customer service, would recommend always answers my questions and helps any other way to make things work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Swickard Chevrolet Thousand Oaks provided you with excellent customer service. Thank you for recommending us, and we're always here to help with any questions or needs!
Good experience, good communications, good follow-up,
Good experience, good communications, good follow-up, would be happy to business with them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad to hear that our Swickard Chevrolet Thousand Oaks team provided excellent sales support. We look forward to assisting you in the future!
Excellent customer service!
Excellent customer service! Very personal, felt like we all knew each. Great professionalism! Worked with me well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you felt right at home with us here at Swickard Chevrolet Thousand Oaks! Thanks for the kind words and for choosing our team.