Reviews
Great service, pleasant staff - they care about their
Great service, pleasant staff - they care about their customers. I really like that they provide text message and in person updates when I take my vehicle in for servicing.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
Everyone involved in our transaction was really
Everyone involved in our transaction was really incredible. Juan had everything so organized when we arrived to pick which car we wanted. Mr Madrid ran us through all the paperwork very quickly with great explanations of everything we were signing. It was all and all a great buying experience. Highly recommend AutoNation Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, AutoNation Subaru Carlsbad
This is specific to Service Dept.
This is specific to Service Dept. Parker is very helpful in scheduling service and keeping the customer informed on the progress and cost.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Amara, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
my service representative was excellent.
my service representative was excellent. He was very courteous. I don't know who the technician was but I received a video explanation of his assessment regarding filter elements and diagnostic tests then proceeded recommendations. I think that showing the customer is really effective from standpoint of a person who is unsure about what is going on under the hood of the car. The communication between the staff and customer was excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.
Overall, sales service was good.
Overall, sales service was good. Everyone was courteous, helpful, & thorough. However, when we picked up our '21 Subaru Crosstrek, the interior was not detailed. We bought our son's leased car and had to pick-up the following week so the Service Dept can inspect.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Dealership is friendly and always welcoming.
Dealership is friendly and always welcoming. Highly rexomnend when thinking about your next Subaru purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
hawoa2003@yahoo.com
My car was dirty and half of tank empty. I was very surprised how dirty the car was.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jose, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (760) 678-6834 when you have a chance. Thank you, and we look forward to hearing from you.
AutoNation Experience Review
Luis provided exceptional service and was very professional. Ensured a quick and easy buying process and answered all the questions I had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Tyler, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent experience purchasing 2024 Subaru!
My salesperson Jordan was excellent and really took care of me! The Sales manager Dustin was very helpful as well make sure he there along the way to answer any questions and take care of me! 10/10 recommend AuroNation Subaru Carlsbad!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ashley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Subaru Carlsbad and we hope to be of service again in the future.
Love my Crosstrek from AutoNation Subaru of Carlsb
The entire purchase experience was a delight! My Sales Consultant, Sean Madrid, was attentive, responsive, transparent and informative. The finance and delivery process were much appreciated. I have and will continue to refer friends and family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stacy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!