Reviews
We love Noman, he was Insanely sweet and helpful!
We love Noman, he was Insanely sweet and helpful! He showed me the basics of my car, and its function. He also showed me different models and cars that he thought I would like! He also treated my family like his!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Initial sales person misquoted: Various options not
Initial sales person misquoted: Various options not available on chosen model. Price not negotiable Finance Mtg in little while takes 5 minutes Month end quotas not a factor All wrong
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Wayne, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 678-6834 to discuss what we can do to help.
As inconvenient as auto maintenance and an unexpected
As inconvenient as auto maintenance and an unexpected repair can be, Alexis listened carefully as I described some issues I was noticing with my car. He made sure a thorough diagnosis was completed. He was also very accommodating by swiftly providing a loaner car. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Carlsbad. If you ever need help, just give us a call. Happy motoring!
Overall, I was impressed with the level of service and
Overall, I was impressed with the level of service and professionalism exhibited by AutoNation Subaru Carlsbad. From the moment I arrived, I was greeted warmly and felt well taken care of throughout the entire service process. Specifically, I would like to commend Alex Sanchez (Express Service Advisor) for his exceptional customer service and attention to detail. He went above and beyond to ensure that my needs were met and that the service was completed efficiently.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Stanley, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Carlsbad! If you ever need help, just give us a call. Happy motoring!
Amazing customer service, everyone is super nice.
Amazing customer service, everyone is super nice. the process was faster than usual. and + i got a gift bag with 2 cups and subaru bag)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
George was very nice to us and explained in detail the
George was very nice to us and explained in detail the features of the car. None other dealerships did that with us. The treat we got also influenced our purchase on the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! Feel free to stop by if you ever need any more help.
Excellent dealership, Jose runs a great operation.
Excellent dealership, Jose runs a great operation. Daniela was a great communicator and helped put a deal together for me I was very happy with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joseph, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.
I purchased a Subaru Crosstreck last week from the Subaru
I purchased a Subaru Crosstreck last week from the Subaru dealer in Carlsbad and I had an amazing experience. The salesman and the finance officer were patient, helpful and took the time to explain everything in detail. I was impressed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I am so impressed with your staff and their dedication and commitment. I am so glad I purchased by Subaru from Autonation Subaru Carslsbad. Thanks for all your help.
Very friendly, not pushy at all.
Very friendly, not pushy at all. They answered all questions. Even stayed late couple hours after closing to get us in our new car.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
I do not normally go to a dealership for service.
I do not normally go to a dealership for service. However, this dealership is top notch and the best I have ever seen in customer service and professionalism. Exceptional communication and expressions of personal care. Outstanding!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Allan, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!