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AutoNation Subaru Carlsbad

(5,192 reviews)
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (866) 662-8042 (866) 662-8042
Used (866) 667-3607 (866) 667-3607
Service (866) 663-5061 (866) 663-5061

Reviews

(5,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Carlsbad from DealerRater.

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Overall, sales service was good.

Overall, sales service was good. Everyone was courteous, helpful, & thorough. However, when we picked up our '21 Subaru Crosstrek, the interior was not detailed. We bought our son's leased car and had to pick-up the following week so the Service Dept can inspect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dealership is friendly and always welcoming.

Dealership is friendly and always welcoming. Highly rexomnend when thinking about your next Subaru purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

hawoa2003@yahoo.com

My car was dirty and half of tank empty. I was very surprised how dirty the car was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jose, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (760) 678-6834 when you have a chance. Thank you, and we look forward to hearing from you.

AutoNation Experience Review

Luis provided exceptional service and was very professional. Ensured a quick and easy buying process and answered all the questions I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Tyler, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent experience purchasing 2024 Subaru!

My salesperson Jordan was excellent and really took care of me! The Sales manager Dustin was very helpful as well make sure he there along the way to answer any questions and take care of me! 10/10 recommend AuroNation Subaru Carlsbad!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ashley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Subaru Carlsbad and we hope to be of service again in the future.

Love my Crosstrek from AutoNation Subaru of Carlsb

The entire purchase experience was a delight! My Sales Consultant, Sean Madrid, was attentive, responsive, transparent and informative. The finance and delivery process were much appreciated. I have and will continue to refer friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stacy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Luis at Subaru Carlsbad was an absolute pleasure to work

Luis at Subaru Carlsbad was an absolute pleasure to work with. Not only did he listen to our every need regarding a vehicle, but he understood that a toddler and baby present meant we needed to make the process as efficient as possible…and snacks, many snacks. We received our dream car, and haven’t stopped bragging about the service ever since. We highly recommend Luis when car shopping. He is positive and motivated in reaching a middle ground best suited for our goals. Terrance, on the financial side of things was also a pleasure to work with. He was very informative without being pushy with all extras. We walked out smiling and will continue to be apart of the Subaru family for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Carlsbad! If you ever need help, just give us a call. Happy motoring!

Our whole experience was excellent.

Our whole experience was excellent. Everything went smoothly thanks to Brandon and Terrence. We knew it was time to turn in lease soon but Brandon’s telephone call and an email about a sale helped us make that decision. We were happy with the price given for our 3 year old car and liked the retuning customer loyalty discount. Very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mary, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

Buy Your Car HERE!

This was my first time at Autonation Suburu of Carlsbad and I couldn't have been happier with the service and help I received in looking for a new car. Yuri help to show me the car and answered all my questions about my new Crosstrek. Terrence in Finance was equally as helpful and they both kept me in the loop the entire time I was there waiting. The dealership was very clean and had good vibes to it. I'm a new lifelong Suburu customer! I love my new Crosstrek!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Forester

Clean dealership with incredibly friendly and helpful sales staff. They made the buying process very quick and easy. We will be back in a few years for another!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.